Unhelpful and ambiguous hospitality. Upon check in they charged us double than what was confirmed on the phone few days prior to arrival. It's an old hotel, rooms are not maintained as well as they show you on the photos. Wouldn't book again.

The outstanding thing about this hotel is its staff. The bathrooms could do with a revamp

Excellent heritage hotel, fabulous location. Bathrooms need a bit of updating.

Stay was good at usual.Nice location, good breakfast spread. Polite staff

Greatlarge room Kept v clean Rxcellent service from housekeeping and ALL staff Lalit has a fantastic product in CCU and a great team W love to stay here again!

Everything was great

The daily breakfast buffet was good but the service was extremely poor. The waiters & waitresses didn’t seem to really care even set the table properly. On numerous occasions, cutlery wasn’t set on the table, we had to get it ourselves.

Excellent service and staff

This was merely ok. For this class hotel and price, they should have full AC and no unscreened windows. It was full of mosquitos, which is a huge disease issue!

LaLiT is a historic building, near the colonial seat of power when Calcutta was the capital of the British Raj. The traffic around the hotel is chaotic, not to mention crowded. But the staff were wonderful. My husband and I enjoyed our stay, and will stay there again when we are next in Kolkata.

Although I arrived late, and the hotel was at capacity due to the IPL opening game, I received very quick and efficient service from the reception staff. My suite was beautiful (Victoria suite) and every moment at the LaLit Great Eastern felt like a journey through time and history. The food was also good and the staff at Alfresco were helpful and friendly. I would absolutely recommend here for foreigners.

It was a good stay that was very comfortable. Service was good and very prompt.

Great location! Very nice hotel. Stayed here as a single women. Walked to flower market from there with no issues.

Lovely attentive staff and well maintained hotel. Highly recommend

The staff was great, the breakfast average, the hotels is worn out and its in need of an urgent update. Breakfaste area is old and worn out and the same with some other areas. Super comfy bed and great bathroom.

Friendly and helpful staff, lovely breakfast buffet, nice smelling toiletries, and pretty interior architecture. I didn’t have time to explore the area as I was just staying the night between my flight into Kolkata and a drive to Durgapur, but it seemed like there were interesting places nearby.

The stay in the hotel was average. We are very disappointed by the overpriced food in the hotel restaurant. The ala-carte food price were exorbitant. We have traveled many places in India and stayed in five star hotels but nowhere we had this experince of overpriced food. Either you take their buffet or pay exorbitant ala carte price. Many people are not fond of buffet food but there were no options but to take it. On a positive note, Rajib in the dining area was most helpful and went over and above his duties. Kudos to him for such a great customer service.

Great hotel, rooms are very comfy (great beds, good bathroom), the breakfast is amazing and the staff is awesome, very helpful and kind whilst not overpresent Would definitely recommend the place

A great hotel, and the best choice for the area by far. The staff were very helpful, especially Rafique, who helped me arrange my train ticket. The only small problem was some noise from the street.

The excellent service provided by the staff at the front desk, restaurant and others stood out for me. The property was well maintained and the room was comfy, clean and spacious! This hotel would be at the top of my list if I were to travel to the city again.