Every thing is perfect thanks

I stayed at Orange County Kemer in 2014 and returned in 2026. Unfortunately, the difference is huge, and not in a good way. The atmosphere has changed completely. Many guests were loud, rude, and used offensive language. There was constant shouting, and some guests made women uncomfortable with inappropriate behavior. It no longer feels like a relaxing resort. The service was very poor. Even simple requests such as water or coffee required multiple calls to reception and often took close to an hour to arrive. I booked a two-bedroom suite with a balcony, but upon arrival I was told that option was unavailable and was given a pool-view suite without a balcony. The room was old and poorly maintained: damaged doors, a broken phone screen, and a worn-out bathroom. Everything felt outdated. The bed was small for a suite, the blanket felt more like a towel than proper hotel bedding, and the pillows were as hard as rocks. When I asked for softer pillows, I was told the hotel only offers one type and no alternatives were available. Another disappointment was that restaurants, cafés, and ice cream stations were open only for limited hours during the day. Outside those hours, only basic drinks were available. Overall, this hotel is nothing like the Orange County Kemer I remembered from 2014. Poor service, outdated rooms, uncomfortable bedding, and an unpleasant atmosphere made this one of the most disappointing hotel stays I have had. I will not be returning.

Nice hotel in Kemer….

Staff was amazing,l Food quiality was very good. But alcoholic dirinks was ok. Spa wasn't good it smells very bad. They play same music all time. But over all it is very nice hotel again staf and managment were very nice and friendly. I would consider go again.

Everythink is excellent

Room was ok, but staff not professional

تت

There were low-class people at the hotel. The staff were indifferent and tired. They stole my glasses. There was no parking space. They scratched my car. I asked if I could check the cameras, but they didn't.

ı booked as trıple land room but ı stayed ın standart room whıch hotels.com booked standart room for us.by thıs way no need to use thıs websıte agaın. ıts just a scam to steal someone else money.

It was really good experience being there! The entertainment programs were excellent so we didn’t even need to leave the hotel. Only downside was the slow and unstable Wi-Fi.

We had a villa for 5 people (3 adults and2 children). Villa did not have a bed for one adult and smallest villa was given (6011). I had to sleep 3 nights on a reclining chair. We saw a cockroach and our two children were afraid. Entertainment is zero, no activities, although it was bayram/festival in Turkey. Kids playhouse was very limited, 2 people tried to do what they could, there was no written entertainmet program for kids. Pools were OK. Food was good but servicing people did not understand Turkish or English and not enough in number. Hard to explain and ask something for them, they did not understand Turkish or English although they are hardworking. Shopping store workers not professional. Buildings are made good once upon a time but overall it was like 3 star hotel. Will I come back again ? No. I hope this information help you to improve Orange country at Kemer. It gave me an expression that it is going downwards.

Overall decent hotel but my room didnt have A/C and the receptionist sadly lied and said it was a hotel-wide issue when it wasn't (my friends in another room had perfectly working A/C)

I would like to thank Kezban Hanım who works in the restaurant, Evşan Hanım who works in the bar and the hotel manager Halil Bey for their interest and attention.

First of all, one of the employees of the mill restaurant who cleans the tables was treating me badly because when he saw that my table had a little bit of corn and olives on it, he came to me and said, “What is this? What is this?” As if he was making me feel that I should clean the table and not him. I have never seen a restaurant in my entire life where the waiter or the table cleaner holds customers accountable if they dirty a little bit of the table. It was Thursday afternoon and I did not know the name of the employee because he was the only one who did not put his name on his shirt. The second thing that I did not like was the food in the restaurants. There were not many options and many of the dishes did not taste good. The third annoying thing was that at the first party, which starts at 10 o’clock, the bar next to it sells drinks and tables for money. I was the one who booked the hotel. Everything was supposed to be free, and this is not good. I advise the hotel management to focus on the first point, which is the bad treatment of the employees. They make me feel as if I am staying in a hotel at their own expense.

It's very tiring in winter, terrible experience, area was very noisy due to facility maintenance. The outdoor pool and beach were closed.

Плохой отель

Noise

This property needs a lot of maintenance. Food is always the same. Staff is friendly. Spa center needs a lot of work.

Its was excellent place to visit the pool was amazing also the show

This is the best hotel in Kemer. I stayed here a lots of time. All the times was perfect. Thank you so much F/O Manager Mr. Sinan and thank you so much new General Manager Mr. Mehmet.