Overall clean and good hotel - friendly and very helpful staff. Heating switching off at night was not great - very cold to sleep.

Room very small, however it was clean and the bed was comfortable. Staff friendly and helpful. Excellent location for attending a show at the Opera House.

Janette is lovely and will do anything to improve your stay. The breakfast is like a family meal with most guests being regulars.

Clean, very convenient, friendly

Only stayed for 1 night, convenient to walk to from car park to hotel. Our room was on top floor, lift was fit for our purpose. £20 for 1 small dog for 1 night! Breakfast was ok Room was small, cracks in the ceiling and the Shower mat was paper-single use only.

What a great hotel. Clean tidy easy to get about. The staff are amazing. Breakfast was perfect. Will definitely be bacj

Bedding stained dirty cutlery room wasn’t made up and tea and coffee wasn’t replenished in room very dated

its just your standard blackpool hotel ok for 1 day very dated but clean i kept getting woke up by people walking past the door shouting and laughing banging doors at 2am in morning floor boards creak bad

T

Rooms are dated but clean Staff are excellent Good breakfast Would stay again

Excellent value for money

Was budget. Said on Expedia breakfast included but when got there was room only. No daily house keeping and walls were paper thing. Noisey families during the night. Could hear everything but the room was cheap

Dated. Reasonable price. Staff friendly

It was really good it’s just an old hotel that needs a bit of work doing to it

Very accommodating

Ideal location for me. Room was small but management. It was clean and tidy. The bed was really comfortable. Staff were friendly and helpful.

Clean and comfortable

Nice for what you pay and the staff were helpful

Good cooked breakfast served very quickly. Great value for money.

The management didn’t provide me breakfast (included in my booking) for the reason that there was only one guest (me). Fair enough, but no apology was given and no attempt to compensate me was made. They gave me a heater meant for a toilet for my room. It was -2 (30 F) degrees C.! I had to sleep in layers of clothing. The manager made me feel like she was doing me a favour by waiting for me . I arrived at 3pm (after she messaged me “where are you, are you nearly here?”). All because she wanted to go home. Very unprofessional. I only stayed on because I had to attend an event 2 min walk away. Not a good experienced. For the same money I could’ve stayed in a proper 4 star hotel.