Lovely big rooms and very comfortable bed .
Breakfast was ine of the best in any hotel I have stayed at
Helen
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We stayed 1 night and wished we had booked to sray longer. The rooms
Ian
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel was cold, the bar and restaurant downstairs were cold and so was my room, also not helped that my air-con worked the first night I stayed and then failed on the second night.
It is an okay hotel, however could be much better with a little help.
Gary
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Pillows were a tad uncomfortable but the Hotel was fantastic. Our room was huge and very comfortable indeed. Excellent staff. Will definitely stay again next time we are in Liverpool. (Everton were playing on the Tuesday night, ALL the roads were closed and it was difficult to get back to the hotel after a day out at Albert Dock)
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Tracy
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful hotel and the rooms were massive. My only complaint was that hotel guests have to pay £20 to use the swimming pool as it includes the whole spa experience, I just wanted a 20 minute swim before breakfast so wasn't prepared to pay £20
Douglas
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Just fabulous as usual. Lovely Sunday lunch in the restaurant. Met up with family members for lunch and have made plans to come back for afternoon tea sometime in the future.
The room was brilliant and breakfast was just fabulous .
JOHN
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fabulous Hotel Massive Rooms Friendly Staff Highly Recommend
Jean
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fabulous hotel - we booked several rooms for family to celebrate my partners 70th !! Everything was perfect !!
Richard
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Big room, sports on TV, great building
Kevin
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was huge and hotel exceptional, not cheap but worth it
Alexandra
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was amazing. All staff were amazing. Hotel and spa staff were excellent. Will be going back for longer next time
michael
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved the hotel. Beautifully done and brilliant staff. The rooms are very spacious and comfortable. The food in the restaurant was very good. Would have liked to give 5 star however there were a couple of issued. Firstly the bar area was cold. People sitting having a drink with coats on. We decided only to have one then retire. I dont like cold. It was mostly caused by poeple waiting in the large entrance causing the main doors to remain open. The second was the thermal spa. This was an expensive extra cost which had to be booked. Unfortunately although the spa was fantastic there was not enough beds considering it was appointment led. There were no hooks for towels and robes for the people who had no bed. Also as it is on time slot basis, several people leave at the sam time. There are only two showers and one toilet in each changing room leading to long waits.
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Jason
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing hotels and stay at this hotel - I stay away a huge amount and this is one of the top hotels I’ve ever stayed in
Highly recommended!
Lom
Business
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room was very comfortable and very clean, breakfast was great and location was also good with enough parking space.
joanne
with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lovely hotel. Large clean rooms with everything you need. Would definitely stay again and would recommend.
Jufith
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay gorgeous room friendly staff
Fynn
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great facilities and lovely staff
Harry
with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Not worth the money staff wasn’t helpful at all
Joel
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
First visit. Great room and service throughout my stay. Excellent view of Stanley docks and Hill Dickinson stadium. 1.5 mile from centre - £6 taxi was quick and easy. Breakfast - lots of variety and good value. £10/day parking was reasonable -main car park quickly fills up. 5/5 recommended.