7.4
Pleasant
From 751 reviews
Cleanliness

7.2

Room Comfort

7.4

Service and Facilites

7.8

Traveler Reviews Super 5 Inn

Number of reviews per page
20
40
Top reviews
Nicole
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not very clean and kinda sketchy
Abelardo
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

C’est un hôtel juste pour aller s’amuser et fumer de produits illégaux. La clientèle non désirée sont très présentes. Des fois tu peux te sentir en danger. Son emplacement est superbe. D’avoir su, j’investis plus d’argent pour quelque chose de mieux
Gerson
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room issues with tv had to switch rooms
Stephanie
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was no mention of $100-$200 deposit on the room which was frustrating. The front desk staff were polite. This hotel is used by low income housing recipients on vouchers and there were personal effects outside of realms such as an abandoned roller bag Near my room. The floors have not been swept or wiped as there was a lot of dust under foot. There were thick cobweb and dust bunnies on the lamp fixtures and a lightbulb needed to be replaced in one of the lights. Some dust was on the outer bed cover. Despite that I had a good nights sleep as it was quiet The water was hot and it was sanitary in the bathroom. It was a convenience day from downtown Toronto at a decent price, but I would’ve liked it to be less money for how dirty it was.
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Darlene
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pictures are deceiving the place is run down book 2 nights only stayed 1
Carollee
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place
Sherry
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The door to the room was broken. We had to switch rooms. The room had no hand soap or basics like shampoo or conditioner. The website said they offered airport shuttle which was not true. I would not stay there again.
Meg
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I’m a 44 yo single female who had to grab a room after midnight, sort of last minute. I was trying to find a cheap room, clean and safe, and that’s definitely true for Super 5 Inn. When I arrived, the exterior door to the “lobby” was locked and I panicked for a few mins (as I had already paid in the app) but after a few mins, the owner or employee pulled up and let me in. Maybe he had just popped out to get something, I’m not sure. So I checked in and went back out to my car to get my suitcase. Parking was exceptionally close and easy - I was able to pull right up to the door - but there’s no elevator in case you require one. I had to haul my suitcase up the set of stairs which was fine but the guy at the front desk should’ve offered to get my bag up the stairs, if I’m being honest. He was middle aged and able bodied so that is a service he could have provided. It was after midnight and there was no one else there. So other than the initial locked door and no elevator, it was perfect. Clean, quiet, safe, very basic room but it was great value and I got an awesome sleep. They also let me do a later check out (noon instead of 11am) since I checked in late, had to leave early in the morning for a game, and then returned and had a little nap since they allowed a later check out. Overall, fantastic value for $117. I hope this helps if you’re wondering what this place is like.
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Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was the only hotel (close to the airport) that was available when WestJet decided to cancel many flights at around the same time. We checked in quite late, and while the place wasnt immaculate, the check in staff was extremely friendly. Our room was clean and quiet. Id reccomend this hotel to anyone just staying the night in Toronto.
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Ryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Parking was easy
Michael
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Was really accommodating
Richard
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Best night
Ishak
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great location , friendly staff and room was clean will be back again
Daniel
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Simple room but clean, nice staff and also the best priced I could find. Not a large room like the major chains but, I’m here to sleep and it’s a good deal
Evaldo
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice
Paul
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and in Good condition . Onlu issue with neighbor playing tv at high volume in the morning.
Michael
icon-Leisure
Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Insanely overpriced on your app for that crack hotel. Noisy. Ghetto motel.
Matthew
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My partner and I went to our first room and it already wasn’t according to the photos. This was room 228 (the castle room) and I got it for a “supposedly” romantic stay with my partner. The only shower was in the jacuzzi and that wasn’t safe at all as my boyfriend slipped and hurt his wrist. As well the water was leaking all over the place for the “shower”. We then requested to change rooms (room 227 the room next to us) and within the first hour we found 3 cockroaches scattering on the walls. Staff also charged us $40 for the room change and did nothing nor care about it the roaches in the room. Don’t stay here
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Crystal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was great!! :)
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