Overall Ratings & Reviews Motel 6 Flagstaff, AZ - Butler

Great

The pool was green, staff was rude, bums all over the place.

Simply lovely and great customer service

Check in/check out was a breeze, rooms were clean and it was quiet all night. Great place to rest on the long road trip. Price was extremely reasonable. I would choose to stay here again on next road trip.

It's comfortable

We checked in at 2am and were greeted by a kiosk with someone who isn’t even on property we were given a key room 242 went up tried it did not work went down. Got a new key returned did not work on the third time then I was told it was my fault the key wasn’t working got a third set just to find the room was already occupied and then the person came out screaming after I was at the door for 30 minutes, threatening to call the police on me and my child When I return to the kiosk, I was questioned by the staff that is not even there about whether or not it was someone I knew and then they needed to recheck my reservation to make sure I was actually staying there because they gave me a key to a room that was already occupied how disgusting and disappointing

Room was ok. Some dirt on floor.

There was a very unpleasant smell in the room.

The airconditioner didn't work properly. No bathroom soap/liquid soap.

What a shabby & dirty place... but you can stay with your pets with no extra charge. Front desk person, Teresa, was friendly.

It was clean but the room was too small. The laundry was not working well.

Very clearly nice staff and very cute

Great service. Had trouble with the room and they upgraded me and fixed the issue

I enjoyed the room, it was clean, the staff is very kind, helpful and real!!. :)

The property is clean and well maintained. The staff isn’t very personable. The pool was closed…in the middle of the summer. The WiFi is absolutely horrible! And the walls and ceiling are thin. I can hear neighbor toilets flushing. Sounded like people upstairs were always moving furniture around the room.

Shower and bath tub available.

We couldn’t check in untill 9 pm due to the lack of staff. However, girl did a good job and cleaned room very well. Room was fine for one night stay but we won’t stay in this motel again. No apology was provided for making us to wait for hours….

Very clean

Clean room, staff was very nice. I booked the wrong type of room by accident and they were very helpful in changing me to the type/location that I wanted.

The room was clean and the front desk representative was polite and friendly.