Very nice staff and the included breakfast was incredibly delicious

Very kind attentive hotel staff Great breakfast, also prepared vegan Great view from room Would come back next time in Hakkodate

Best hotel in Hakodate! Comfortable rooms, lovely staff, and - best of all - a brilliant, multi-course breakfast cooked in their small restaurant.

The staff is amazing.

The staff was awesome.

Wish I could give staff and service an extra star! We had a personalized greeting and were welcomed with champagne. The room itself was fantastic, and the breakfast was top notch! As for the location, it is only a short walk to the Hakodate Ropeway, and other tourist areas along the waterfront, making it the perfect location. An excellent stay! <3

Service is second to none with personalized assistance. Excellent front desk services, with special mention for Mr. Jang who managed all of our restaurant reservations and city guidance. Breakfast food and service is superb.

Very friendly staff and a cute small hotel with unique amenities that you won’t get from a larger hotel.

Attentive staff. Convenient location. Wonderful breakfast!!

Really nice and helpful staff, situated in ideal location from tourist spots and romantic atmosphere, great for couple who want a romantic getaway, the spa and massage also top notch.

Great service from friendly staff

A must stay! Villa has only 10 rooms! Very big, comfortable and clean. Rooms has a kitchen, furo bath, large beds and a living room area. Walking distance to the Hakodate Ropeway and Kanemori Red Brick Warehouse. The jujigai tram stop is a block away. I would definitely stay here again if I'm going to Hakodate.

Very large rooms. Attentive staff. would stay again

The biggest room and the most comfortable bed I have had in Japan. The service is impeccable and the location is stellar. You won’t be disappointed if you stay here. I will definitely be back! If you want to eat in the hotels 6th floor restaurant make sure to make a reservation the day before.

Big room, clean

quite far from the bus stop & tram station & hard to locate as there isn't obvious sign board & hotels hides in a coner , hotel male staff was a little rude

Location: Villa Concordia is located right under the foot of Mount Hakodate. It takes 5 minutes to get to the roapway. Room: My room was extremely spacious even by American standard and exremely clean even by Japanese standard. I couldnt even find one string of hair on the carpet. The facilities are a little bit dated though. Staff: The hotel was extremely friendly and helpful. They might not be very good at English but they try their best to communicate. I have to mention that I accidentally damaged one pillow case, the hotel manager went to my room and checked the damage immediately after I told him about this and helped me filled out the insurance form. I was touched by it. Overall: Well worth every dime you spend here. I LOVED it.

Other hotels in Japan could take note of this small hotel. It is spacious and rooms are all different and not boring. The only improvement it could make is include CNN and/or BBC World on the excellent TV.

-Stayed only one night -near tram -pleasant walk to the warehouses -excellent client service -big room and comfortable bed

Booked executive room with a lot of space, nicely furnished. The hotel is only 5 minutes walk to the Hakodate mountain, beautiful views from the top of the mountain. Hotel has a French restaurant offer excellent breakfast; staff are friendly with limited English