My only complaint was the bed was too firm.

N/a

The room was very clean! Perfect location, we will definitely stay here again

Some basic maintenance would be nice. Our towels were very worn and no longer vibrantly white.

Muy malo el hotel, fuga de agua, no mini bar, agua de cortesia habia q pedirla, piso del lobby sucio Jamás es un 5 star

No breakfast free but clean room y good location

La ubicación es buena. El personal es amable. Se sirve desayunos (no comida y no cena). La habitación presentó fallas, las reporté y no lo resolvieron. Fuga de agua en el tanque del sanitario, lo que significó un desperdicio de agua de manera contínua por varios días. En la regadera se ven espacios oxidados y mal selladas las tuberías. Con gusto regreso a Mérida y no a ese hotel.

A/C not working properly and makes a lot of noise , sliding door of the shower not working properly, mattress had a red stain, I think they should take care more and have better maintenance, the location is perfect but the building is old and with a lack of good maintenance

The location was great, right on the Paseo. The hotel was generally clean. We were given a wheelchair accessible bathroom, which we had requested, and that was helpful. Unfortunately, the water never got hot and the shower flooded the bathroom. The cafe downstairs did have excellent croissants, though.

Awesome location with a decent room at a very reasonable price.

Clean room, everything inside was nice!

Great staff, clean. Location. Parking.

Bottles of drinking water (1 bottle a day) gratis, any more at 20 pesos per bottle. But it’s not in the room and not handed toyou at check in. You need to know that it’s available and ask for it at the desk.

Good location.. clean hotel

Excellent Location. Great area to take a walk in the evenings.

Great location

Beautiful area and stay

Nice place

The parking was secure.

Super nice