Ona Beverly Hills Suites

Explore Ona Beverly Hills Suites
8.2
Very Good
From 772 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Traveler Reviews Ona Beverly Hills Suites

Number of reviews per page
20
40
Top reviews
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice height to allow for a panoramic sea view. Nice sized balcony too. Check in very friendly, and got to the pool early awaiting our room. Room a very good size, furniture a little dated but A/C was brand new
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was st the same standards as previous, location, value for money and staff friendly and helpful
Barry
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes, once we were moved into a seaview apartment which we had paid for!!!
christel
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved my stay here. Reception team is wonderful really friendly and helpful. Had a few chats with them. Breakfast was great would have loved real coffee npt from automat but that’s a tiny thing. Room a little dated but comtable and missing nothing. Shower powerful and plenty of hot water. Pool lovely and always a chair. Would definitely visit again!
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Michelle
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Requested a ground floor pool view room, I know requests can’t be guaranteed but we had lots and lots of steps to get to our room and our view was a brick wall
Dawn
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

room clean dated. bed rather uncomfortable used duvets in cupboard to make a mattress topper. all staff were kind friendly helpful.
Sudip
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful stuff, good breakfast, good amenities
Keiko
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It offered a clean room and staff were all friendly. It is located about 3 min walk to grocery stores and several restaurants. THe area is quiet..
Wu
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The apartment/room was clean and spacious. Very quite as we asked. All staff except one male member in reception were very nice and helpful. Food was good but need a few minutes walk to a nearby hotel for the dinner, which was not expected.
Sarah
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The eggs were cold and hard and the tables weren’t cleared.
Anthony Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent stay at the Ona Beverly Hills Suites. Spotless room, grounds, pool area. Very friendly and welcoming staff. Very good breakfast, plenty of variety. A big mention to Brigada, the lady who works in the courtyard restaurant area. Hopefully I’ve got her name right! Very nice lady, as are all the staff we came across. Definitely recommend and will return.
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Jennifer
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff in all areas of hotel were amazing! very friendly and helpful. Will be visiting again very soon.
Rachelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast wasnt the best. They seriously lacked staff which wasnt the staffs issue at one point the food was running out, there was no plates/cups or culterly which should have been kept stocked up
Matthew
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast was fine. Rooms could do with the wood being updated from pine fittings as it looks dated. Bed was quite hard and an oddly positioned bedside table meant the headboards were offset from the beds. The kitchen facilities were excellent though.
Derek
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Had a good time every thing was okay cooked breakfast could have been hotter
Lorna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast was never warm food not replaced when dishes were empty. No cups plates cutlery at times and when requested told they were getting washed. Lack of staff and some very rude. Toaster was very slow Lack of tea coffee machines for numbers of clients. Rooms are tired bedding and towels are clean as was apartment. Beds are comfortable. Bar shutters put down at 9.30pm and bar didn’t close till 10pm. Lack of staff throughout the resort
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Bernadette
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were nice, the room was cleaned once in our 5 night stay and was cleaned well . The overall was lovely but if I were to critique anything, I would suggest more staff at breakfast! They worked very hard but ran out of crockery every day so was a bit chaotic however food was a good standard. Also when I asked for a room towel was told there would be a charge! 2 bath towels and 1 hand towel changed every 3 days seemed a little harsh to wash your hair and shower for 2 people . Staff all work very hard!
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Karen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We found someone else's dirty boxer shorts and socks. I reported it to reception they didn't care. Very unhygenic Breakfast cold, never enough cutlery. Staff not welcoming. Staff unfriendly. Room only cleaned once in 5 days. Not acceptable very dissapointed.
Mr Mark L
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hola, just to say, we had a great stay and time at Beverly Hills hotel, room was lovely overlooking the top pool, as requested, Reception staff were friendly and professional as always, especially Dominique who couldn’t do enough for us, and went the extra mile with room allocation, muchas gracias,,,,,
Vaishali
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast was simple, with lots of options, but was not consistent in quality
Number of reviews per page
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