Room comfortable and clean, staff friendly, but not impressed with restaurant, menu confusing and there should be a printed version in English at any hotel next to an international airport. Ordering food was over complicated and over priced.
Norman
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great place, courteous staff,highly recommend
Alfonso
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very nice and great hotel. It is very close to the Airport in Bogota with shuttles every 30 mins. Very convenient if you are traveling in ir out of Bogota. Very clean, food ( room revise) is great in addition they have a restaurant and bar in the first floor. Customer service is excellent.
Angel
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Best place to stay!
Andrew
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was alright and the sauna are closed I’m disappointments
Henide
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We did not have the oportunity to have breakfast.
Room was clean, Dinner was excelent
Kevin
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room was clean and comfortable. The staff were very friendly. One disappointment was the absence of complimentary bottled water in the room. This should be provided as standard - especially in a hotel where many guests are likely to be travelers coming off long-haul flights.
Claudia
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent Hotel
carlos
Business
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I was expecting a courtesy water bottle (25 c) . No water kettle either, to make tea. Got 3 small conditioner mini bottles, no shampoo. Poor water flow in shower and sink. Comfortable bed, though.
Natalia
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
yes
Melchor
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great place to stay
Carlos
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Yes very good
Gregory
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
They had construction going on in the adjacent room from early morning ..it was uncomfortable
And i packed my bags early to get out of room. I asked for a discount on the room and they said to complain to expedia for compensation.
Mark
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Its a safe location close to the airport
Jeffrey B
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great experience and awesome service. Food was excellent. I highly recommend this hotel in Bogota, Cali and Cartagena.