Homewood Suites by Hilton Waterloo/St Jacobs

Explore Homewood Suites by Hilton Waterloo/St Jacobs
9.0
Exceptional
From 1,016 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Homewood Suites by Hilton Waterloo/St Jacobs

Number of reviews per page
20
40
Top reviews
Vanessa
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk staff was very friendly, and the room was clean. However, our room did not have tissues or conditioner provided. We also did not like the bathroom layout. The sink area did not have a door and was located right beside the bed, so whenever the light was turned on or the sink was being used, it disturbed the person still sleeping. Unfortunately, we were disappointed with the breakfast provided. It did not look appealing and did not taste good, so we ended up going elsewhere for breakfast. The gym, however, was good. For the price we paid, I was expecting more. I feel we have received better overall value at Holiday Inn Express.
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Jo-Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely Room, but needed a chair or something in the bedroom to put your clothes on. Also, needed more luggage carts to load and unload. Breakfast excellent.
Derek
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice rooms. Close to St Jacob's market and the theater. The breakfast was underwhelming given how much you pay for the rooms.
Jackie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Continental breakfast was fantastic. Location was perfect to where we needed to be. Staff was wonderful!
Aaron
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and amenities. Nice breakfast and great location in the heart of St. James
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk staff on check-in was friendly and fun. He suggested booking directly with the hotel next time which I will do
Katja
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was good and changed from day to day. I did find that they started to close the breakfast early. AS in they started putting things away about a half hour before the end of the breakfast period. There was no more waffle mx so instead of replenishing it, they put it away. and if you got there within the last half hour you had limited variety ad nothing new replenished
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David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Breakfast was nice sausage eggs toast waffles etc full hot breakfast lots of choices. Pool seemed nice checked it out but did not swim room was clean bed was comfortable seemed quite quiet
Yonghwan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spotless rooms, friendly staff, and an amazing location. Would definitely stay again!
Liling
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good
Lynne
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice options for breakfast. Would have liked more fresh fruit choices. Rooms very spacious. Staff always helpful.
Courtney
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a great stay at Homewood Suites! The property was clean, the staff was friendly and inviting, our room was clean and comfortable!
Bryan
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room exceptional. Staff very cordial & accommodating. Extensive breakfast selections was a great surprise. Breakfast staff very attentive and continued to replenish selections and kept area spotless. Thank you Homewood Suites/St.Jacobs staff for an excellent experience. Well done.
Leighton
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean property, very friendly and helpful staff.
Jaclyn
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was comfortable. Facility was clean. Breakfast was only ok.
Christina
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was clean, well appointed, and the perfect size and amenities for a week-long stay. Breakfast was great, lots of hot and takeaway options in a beautiful dining space. Pool is small but a nice addition.
Shelley
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazingly large rooms with kitchenettes
James
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have always been treated with great respect and enjoy the conveniences offered with this location.
Pino
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All good.
Teresa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was clean and loved how much room our family had in our room. It was so nice to have breakfast provided. All the staff were friendly and helpful.
Number of reviews per page
20
40