Overall Ratings & Reviews Hotel des Galeries

This is not a 4-star hotel. The best thing about this hotel is its location to Brussels central station. It otherwise was a poorly maintained property. In our room, the sheets were stained as was the shower floor. The bathroom walls were dirty and appeared to have rarely been cleaned. There was also a clearly visible footprint on the floor, raising questions as to whether the floor had been cleaned. We raised our concerns with the state of the room and, to the hotel’s credit, we were moved into another room. That room was certainly more clean. However, it’s clear the hotel is very low budget. There was no box of tissues, no hair conditioner or body wash, and no hair dryer. The only offerings were one bar of soap and shampoo. In my opinion, this hotel is akin to a Best Western or similar 3-star hotel.

Great location that met all our needs

It is a very nice hotel but wasn't obvious from the descriptiuon is that the street which the hotel is on is all cobblestone and very narrow and the taxis can not drive on it after 8:30 am, so our driver had to drop us off considerable far fro the hotel because of the traffic. All os the streets in area are cobblestone, so we had to drag out wheeled lugges over 6 blocks to the hotel. Fortunatley it didn't ruin the wheels. When we were leaving at 6 am, the taxi was able to stop right in front of the hotel. There is a wonderful cookie and waffle shop right beside it and we could always smell fresh cookies, it was very enticing and the shop if very good. The beds were firmer than what my travel companion and I like so we had to sleep on top of a duvet to make them softer. The location is very good and close to a lot of attractions and walking distance to the Central train station for day trips. Hot water pressure was good an always lots of hot water. wonderful restaurant across the street and Les Galleries for shopping is about 20 steps away.

Beautiful boutique hotel in a charming area of Brussels. The room was spacious with high ceilings, a freestanding deep bathtub and large shower! The room was clean and quiet. Be aware that the neighbourhood is pedestrians only so if taking a cab from the airport you will need to pull your luggage through the cobblestone streets.

Spacious room. We were in Europe 5 weeks and this place had the only very poor breakfast. We paid for it and still ate outside the hotel each morning. Food selection was limited and quality even worse. What a negative surprise. Staff was excellent !

10/10

Great stay

I love the location.

Very convenient location and interesting as it forms part of the Galleries with shops, restaurants, cinema etc, just off the Grand Place. Helpful front desk too.

Location is perfect, with train station, sights, restaurants and shops all in walking distance. Super friendly staff with excellent restaurant recommendations. Woodpecker (rec by Lowiq) was amazing, we went 2x. Room is very clean and spacious for Europe standards. Highly recommended!

Beautiful, high-ceilinged room in a great location

It was one of the best hotels we have stayed in europe, comfortable,clean,central,very affordable,very helpfull staff.and it had a elevator which seems like a luxury for hotels in europe

We never saw the same person twice at the front desk, but everyone was friendly and helpful and spoke perfect English. Our room was simple but clean and bright, with a surprise little balcony. Location was GREAT for exploring Brussels; note that it is right next to/above a Maison Dandoy so it always smells amazing (like waffles and cookies). :-) Note that the hotel is only accessible by car during early morning and maybe also late at night —otherwise if taking a taxi/Uber you need to be dropped off or picked up at either end of the Royal Galleries and walk 500 feet or so over smooth pavers to the hotel entrance. There are metro stops ~15 minutes away in two directions. We would stay here again for sure.

Right in the center and such a beautiful Galeries right next door. Like a movie set.

The area is great. Staff was very helpful. A restaurant would be a welcome addition as well as comfy chairs in the rooms.

Fab hotel in a great central location, 5 minutes walk to central station and in the heart of some great bars and restaurants. Staff were super friendly and helpful with restaurant reservations etc. Lovely quiet room. Perfect location for visiting all the main tourist destinations in Brussels and easy access to Bruges and Ghent if you fancy a day out by train. Highly recommended!

A bit hard to find

Fabulous location, great help at the front desk, a little bit noisy but well worth it.

Perfect location

Hotel was in a great location. Very quaint, small boutique place that was very quiet. Hotel staff were amazing. The only issue we had was finding the hotel because it had such a small sign. We would definitely stay again.