Dear Valued Guest, Thank you for your stay and for sharing your honest feedback. We are delighted that you were satisfied with the warm and friendly service from our staff. We apologize for the inconvenience caused by the room change. Your reserved room was undergoing renovations, so we provided you with a better room and changed your linens. We appreciate your understanding. We will do our best to provide you with an even more comfortable experience during your next stay. Guest satisfaction is always our top priority. Thank you! Teng Wenhuan (Hotel Manager) Hotel

Dear Valued Guest, Thank you very much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay and were satisfied. Your compliments are a great encouragement to all our hotel staff to strive to improve the quality of our service. We hope to welcome you back again. Thank you. Teng Wenhuan Hotel Manager

Dear Valued Guest, Best regards from Muong Thanh Holiday Quang Binh, We would like to express our sincere thanks to you for choosing our hotel and taking the time to share your positive feelings about your recent stay. We are pleased to know that you are satisfied with the friendliness of our staff, the clean and airy rooms, and the location near the sea with beautiful scenery. Your feedback is a great source of encouragement for us to continuously improve the quality of our services. We look forward to welcoming you again in your next stay. Best regards, Dang Van Huan Hotel Manager

Dear Ms. Hue, Best regards from Muong Thanh Holiday Quang Binh, We would like to sincerely thank you for choosing our hotel and taking the time to share your positive feelings after your recent vacation. It is a pleasure to know that you are satisfied with the quality of service, convenient location as well as the beautiful sunrise at the beach. Your compliments are a valuable source of encouragement, adding motivation for the hotel team to continuously improve the quality of service. We look forward to welcoming you back soon on your upcoming trips. Best regards, Dang Van Huan Hotel Director

Dear Guest N*N,** First of all, please allow us to extend our sincere apologies to you for your unsatisfactory experience regarding the service attitude of the security guard during your stay at the hotel. We are very sorry to hear that the staff's behavior has caused a negative impression and affected your overall impression of the hotel. We have noted your feedback and will conduct an inspection, remind and retrain our staff to ensure that similar situations do not recur in the future. We hope that you will sympathize and give us the opportunity to serve you better in the future. Sincerely, Dang Van Huan Hotel Director

Dear Mr. Bill, Thank you so much for your kind and lovely compliments about our hotel 💛 Our team is truly delighted to know that you had a comfortable and enjoyable stay. We hope that on your next visit, we will continue to be your “home away from home” in Quang Binh! Warm regards, Dang Van Huan (Mr) General Manager

Dear Mr./Ms. Bo Chu, Muong Thanh Holiday Quang Binh would like to sincerely thank you for choosing to stay and taking the time to share your positive comments. We are very pleased to know that the friendliness and enthusiasm of our staff have left a good impression on you. Your satisfaction is our pride and motivation for us to constantly improve and enhance the quality of our services. We look forward to welcoming you back in the near future. Sincerely, Dang Van Huan Hotel Director – Muong Thanh Holiday Quang Binh

Dear Ms./Mrs. Li, Thank you very much for staying at our hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay. Your compliments are an encouragement to all our hotel staff to further improve the quality of our service. We hope to welcome you back again. Thank you. Teng Panhuan (Hotel Manager)

Dear Hieu Hieu, First of all, we would like to thank you for choosing our hotel for your stay and sharing your comments about our services. We would like to receive and acknowledge your contributions to further improve the quality of our services and look forward to welcoming you back in the near future. Once again, we wish you health and happiness. Best regards! Nguyen Hung (Mr.) Hotel Manager.

Dear Mr./Ms. Pham, Thank you for taking your precious time to share your experience during your stay at Muong Thanh Holiday Quang Binh Hotel. We are very pleased to read this review, especially your recognition of the hotel's service quality. Your contributions are valuable motivations to help us improve and enhance the quality of service for customers. Muong Thanh brand is increasingly known by many customers and we hope to have the opportunity to welcome you in the hotels of Muong Thanh system in the future. Wish you health and success! Nguyen Hung(Mr.) Hotel Manager

Dear Mr./Ms. Truc, On behalf of all employees of Muong Thanh Holiday Quang Binh Hotel, thank you for your comments and compliments. This is truly a motivation for us to strive to improve the quality of service. Wish you all good health. Looking forward to welcoming you and your family back as soon as possible. Best regards, Nguyen Quang Chung (Mr.) Hotel Director

Dear Ms. Yen, Thank you for taking your precious time to share your experience during your stay at Muong Thanh Holiday Quang Binh Hotel. We are very pleased to read this review, especially your recognition of the hotel's service quality. Your contributions are valuable motivations to help us improve and enhance the quality of service for customers. Muong Thanh brand is increasingly known by many customers and we hope to have the opportunity to welcome you in the hotels of Muong Thanh system in the future. Wish you health and success! Nguyen Quang Chung (Mr.) Hotel Manager

Dear Mr/Ms CT, Thank you for choosing Muong Thanh Holiday Quang Binh Hotel for your family vacation and taking the time to write a review. Your feedback is truly a source of encouragement and motivation for the hotel staff in their journey to improve service quality. We hope to welcome you back soon. Best regards, Nguyen Quang Chung - Hotel Director

Dear Ms. Phuong Dung, First of all, we would like to sincerely thank you for taking the time to share your experiences at Muong Thanh Holiday Quang Binh Hotel. We are very happy to receive your feedback about the Hotel. At the same time, we also feel regretful that some issues have made you feel dissatisfied. After receiving your feedback, we have re-checked each department and made adjustments to ensure customers are best served to avoid repeating the above situation. We apologize for any inconvenience you have experienced. We will continue to constantly improve and upgrade services at the hotel to provide you with the best service and create wonderful memories for your next vacation. We look forward to welcoming you back to the hotel to feel this change. Sincerely thank you, Nguyen Quang Chung (Mr) Hotel manager

Dear Ms Tuong Vy, Thank you so much for trusting and staying at Muong Thanh. We are sorry to hear that we did not meet your expectations. All your feedback, we will take it seriously to make our service better in the future. Wish you all the best and we hope to welcome you at our hotel soon. Pham Quang Tho (Mr) General Manager

Dear Mr/Ms. Ha Chi, On behalf of the Board of Directors and staff of Muong Thanh Holiday Quang Binh Hotel, I would like to sincerely thank you for your valuable contributions regarding the need to change and upgrade a number of services. We are very sorry and apologize to you for the things that did not satisfy you during your recent vacation. We will try to fix and continuously improve service quality even more in the future. Hopefully, Muong Thanh Quang Binh Hotel will still be the choice of you and your family in the following occasions. Sincerely thank you! Pham Quang Tho Hotel manager

DearMr. Win. Thank you very much for taking the time to write a review for the hotel. We are very happy that you had a good experience at the hotel and always try to improve every day to bring the best service experience to our customers. For us, this is a great and meaningful encouragement to continue trying harder and doing better in the future. Thanks so much. Pham Quang Tho Hotel manager

Dear Ms. Nhung, Thank you very much for taking the time to write a review for the hotel. We are very happy that you had a good experience at the hotel and hope to welcome you again in the future. Sincerely thank you. Pham Quang Tho Hotel manager

Dear Mr. Doan, Thank you very much for taking the time to write a review for the hotel. We are very happy that you had a good experience at the hotel and always try to improve every day to bring the best service experience to our customers. For us, this is a great and meaningful encouragement to continue trying harder and doing better in the coming time. Best regards! Mr. Pham Quang Tho - General Manager

Dear Ms. Vo Phuong Dung, Thank you for choosing Muong Thanh Holiday Quang Binh for your recent vacation. On behalf of all hotel staff, thank you very much for your review after your stay at Muong Thanh Holiday Quang Binh. We feel very proud to be working and serving guests staying in a beautiful space, great location. Therefore, we always work every day to make the service commensurate with those advantages. Once again, thank you for your compliment and we look forward to welcoming you back! Pham Viet Cuong (Mr.) Hotel manager