SureStay Plus Hotel by Best Western Niagara Falls East

Explore SureStay Plus Hotel by Best Western Niagara Falls East
7.2
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

9.2

Service and Facilites

7.8

Traveler Reviews SureStay Plus Hotel by Best Western Niagara Falls East

Number of reviews per page
20
40
Top reviews
STEPHANY
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great for my family, I had my dog with us and the green area outside served us well. Staff is friendly and room was clean!
renato
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Food in the hotel has limited choices. Place or property seems not keep well…seems dirty
Tyler
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great breakfast
Anne
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

l was surprised at how small my room was. Just one queen bed. But then it really was fine for just me! I stayed 2 nights. Big tv,fridge,microwave,updated room. Comfortable bed and nice shower! Had trouble operating the tv remote,so i just watched NBC! Typical breakfast whoch was fine. Friendly staff. I would stay there again!
Muhamed
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Family friendly ,clean room
Stephanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Didn't like not really a patio area or a pool but otherwise was clean, quiet inside hotel. 1 hotel key ended up not working but it was fine. Next door on Sat was extremely noisy from a party but thankfully it was done by like 730 pm as everything was vibrating from the noise. Breakfast had nice variety including eggs, sausage, muffins, waffles, bread, yogurt, cereal, coffee, tea, apple and orange juice. Staff was very attentive. Overall very happy with stay
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Muhammad Obaid
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Randy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will not use this company again in the future.
Therese
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everytning was fine. Here are a couple of suggestions.. 1. Explain when/why sheets and towels are not changed daily. Not an issue for me but some travelers are unaware of this practice. 2. The light/vent fan in room 123 is very, very loud. I did not even turn the light when I woke up in the even because I did not want to wake my companion. Changing fan or a night light in bathroom would help. 3. There are no shades or filtering curtains on windows. It is nice to get natural light, but one cannot open the curtains without compromising their privacy and or without blinding sunlight coming in! Shades or filtering curtains would help! Otherwise, all good!
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Ben
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not sure why this hotel doesn’t have higher average ratings. I consider it to be the best value of any I’ve stayed in. They have a small army of super friendly and helpful staff and the room very clean and fresh. B’fast was great too. Highly recommend!
Andrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

OK!
Rhonda
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

X
David
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent ataff
Mehmet
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was generally good, but the overall quality of the hotel was very low, and apart from being close to Niagara Falls, it had no features that justified the money we paid.
Aaron
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quite, fairy clean for most hotels
Mohamed
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good hotel
eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Lakeischa
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Trash outside wasn’t emptied the entire weekend, was overflowing including trash receptacle for dog waste
Jitendrakumar
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very quiet
Vinod
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location and amenities were not far with great silence.
Number of reviews per page
20
40