The owner was fine and the bathroom very clean. The stairs to the top floor are steep and darkish. The room is a mess with stain5on the ceiling and walls.
Alan
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Couldn't fault the staff for helpfulness.
But the room we were in was falling apart, holes in the walls, window didn't stay shut, light didn't work and the switch was showing wiring. The whole place feels past it's best.
Breakfast very nice.
Peter
Business
4.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
I didn't have breakfast. However, whilst the room was tidy the pillows were like concrete blocks. Also the bathroom had damp and fungus because they dont have an extractor fan. The room also are in need of decoration. I paid £89 and i wouldnt say it was worth £30. Disappointed. Whilst the lady on reception was polite and courteous i wont be staying there again. I work in Leeds a few times a year so i will put this on my 'do not use' list of properties.
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Keith
with Partner
2.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
The hotel reception staff very good and polite
The bedding was clean ,
That’s it
Room filthy throughout dust and dirt all over unkempt and very very DATED
the front and back of hotel dirty and full of potholes
The telly was older than me ,
I’m truly sorry to be negative but wow ,
Never again ,
Sean
with Partner
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Friendly staff on check in everything as described and very homely comfy room
nicola
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Perfect for my needs, hotel a little tired but dwoukdnt stop my booking again. Breakfast was superb and staff were super friendly and helpful.
Kelvin
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Ok
Leigh
Leisure
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
I liked the check in till 11pm. Thought i was going to be late at 10pm
Sajad
2.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Full of mud in carpets, no hot water in the morning, broken tiles etc
Elizabeth
Leisure
6.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
The room was reasonably priced and was near to my son and sadly that was the only plus point. Although there was a small fridge and kettle the only socket was an extension lead that was suspended when appliances were plugged in. The bathroom ceiling over the bath was water damaged and gaffa taped up and the grout was stained, and as far as I was concerned should not have guests in until repaired.
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john
Leisure
2.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Better suited for the homeless, English breakfast was good
susan
Leisure
6.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Staff were very good . The building is old & tired
Martin
Leisure
4.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
The rooms offered were not the rooms you advertised on your site that I thought I had booked. Basement rooms showing signs of damp and also smelling damp.
Shane
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
A very helpful, thoughtful & friendly lady helped us with our booking throughout, thank you !!
stephen
Leisure
6.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
For the money it's good value. But the property rooms are old fashioned and need a refurb. Very helpful staff.
James
Business
2.0
/10
Reviewed 114 week(s) ago
Hotels.com verified review
Lovely receptionist. Good location. Room and building was very tired. The lock on the bedroom door did not work well.
Gerard
Leisure
8.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
The price of the booking was my reason for going to butler's.It was very competitive and reasonable and it's location suited my visit to Leeds.
Mark
6.0
/10
Reviewed 123 week(s) ago
Hotels.com verified review
Hotel is tired. Room was small with two uncomfortable small single beds.
The light switches operated intermittently and buzzed, suggesting at best a loose connection. The bathroom ceiling showed signs of historical leaking from above.
Jean
Leisure
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Forgotten I've stayed before
Neil
Leisure with Partner
2.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Mold in shower. Carpets not hoovered. Bed base had previously collapsed and been filled with pillows and blankets. Probably the worst hotel room I’ve ever stayed in. Poor nights sleep in a very grubby run down building. Needs money spent soon. Cobwebs in dining room at breakfast,which incidentally was average at best for 7 quid.