Very helpful and friendly staff that answered all our questions.

The value, location, and hospitality of the reception desk are fantastic.

A great place for a night stay with my family. The room was spacious and it was great to be able to open the room to the apartment.

Lovely hotel ,great staff

Nice and clean right in the middle of everything thanks highly recommend it..

Location was very convenient for getting to and from the airport, and for access to the tram and subway for getting to sites. Plus, great stepping out into the Old Town every day. Convenient for places to eat. Room was clean and had sufficient space for clothes and other stuff. Staff were friendly, helpful, and professional.

Great room,clean,canteen,great staff

Comfortable room for a short stay in the old town of Bilbao. Clean room, quiet, suitable for solo traveler. Good access to old town & railway station. Helpful staff.

This was the perfect place for a night stop before we went on to the countryside, clean, fresh and safe. Thank you!

The staff here are always very friendly and welcoming. They made sure I had everything I needed.

Room was spotless. Excellent location in the old town. The hotel is rather basic, but clean and comfortable rooms. Very limited social/public areas. This is not a large international hotel, but is perfect for anyone that wants to spend time in Bilbao rather than a hotel room. Staff are very friendly and helpful. Wouldn't hesitate to stay here again.

Although this is a basic property, it is good, clean, with a comfortable bed in a great location.

Way too expensive for a crappy hotel

I enjoyed everything about this day.The hotel is charming

Will recommend

This is nestled in the old town and it’s very beautiful. You are right near a cathedral and it was visible from our room. Very walkable and there are delicious food options in the neighbourhood. Then best bocadillos/sandwich is right across the street. The bread, ham and cheese were the perfect blend and so fresh. It is called Viandas.

Great location in the city center. The hotel and room were clean and comfortable. Parking was about a 10 minute walk away. The front desk staff were very helpful.

Great location, friendly staff. Clean and functional room

Excelente ubicación y servicio pero mucho calor en la habitación 4to Piso.

The receptionist was really helpful during check in and gave us a number of recommendations for food and drink. Brilliant location for exploring Bilbao, lots of bars and shops nearby and a short walk to the river. No air con but fans provided in the room and they were more than adequate. Would recommend.