The rooms were spacious and clean, the staff were enthusiastic, and the food was suitable.

Electric sockets, in-room telephones, and hair dryers did not work.

We checked in 3 PM too late, the wait was a bit tiring, but the hotel was okay.

Good, breakfast included, excellent service, helpful staff, rooms are average for the price.

I had a wonderful vacation at Vinpearl spa.

Beautiful, the beach is beautiful too. The service is excellent. I will come back.

The atmosphere, staff, and service quality are excellent; I will definitely return.

1. The resort offers a free shuttle service, but the airport pick-up is unprofessional; guests have to call the resort (which is always busy, unprofessional, and often results in dropped calls) to inquire. 2. The reception at the resort is unprofessional; welcome drinks are self-service and quite simple, and it's very noisy due to check-in and check-out being in the same lobby. 3. Housekeeping is good, but the beds are quite old and saggy (due to frequent use by large Western guests and the lack of proper maintenance, resulting in back pain, especially for guests accustomed to sleeping on rubber mattresses/high-quality beds at home – a major drawback as waking up with aching backs from the sagging beds, even for those weighing only 50-70kg). The floors are only mopped, not vacuumed, so there's a lot of grit and sand; you have to request vacuuming and cleaning. The hallway on the 6th floor where I stayed was quite messy and the carpet wasn't cleaned (despite calling and complaining in the lobby, no cleaning was done during my 3 nights of stay). The hallway is quite stuffy because the air conditioning is off (on hot days, it's difficult to breathe with the doors closed). 4. Breakfast wasn't very varied; the pho broth was quite salty (especially if you arrived late), the stir-fried pho was undercooked and needed improvement, the soup was salty, and the food wasn't as diverse as Vinpearl Nha Trang or other resorts in the South of the island, with repetitive dishes that made guests bored and unwilling to stay longer. The positives were the beautiful, spacious swimming pool, the beautiful and private beach, and fairly good and quick support if called (except for the hallway cleaning). The lunch and dinner buffets at the restaurant repeated many of the breakfast dishes, which was quite monotonous. The beachside buffet at 1.2 million VND/person was quite expensive, even with live DJ music and fire dancing, but it didn't compensate for the food being mostly cold cuts, inedible and similar to other breakfast, lunch, and dinner restaurants. However, eating at Grandworld Market was also expensive (avoid the kiosks in the night market which sell overpriced food; a tiny plate of rice the size of an egg costs 20,000 VND, plus 450,000 VND for poorly grilled sea bass that doesn't meet food safety standards; inside, 450,000 VND includes vegetables, dipping sauce, and a better view). It's a good idea to take advantage of the post-Tet holiday break for a relaxing vacation. Thanks to Traveloka, I was able to book rooms at a more affordable price and with better promotions than other booking services, which either didn't offer those or charged more.

Nice time here! Family with toddler can let them play in Kid club. You can pay 150,000 VND per hour to have a staff in kid club to look after.

TV is often on at midnight due to an electrical problem.

Start from the check-in area until our cabin was a great atmosphere, very good assistance from the staff, good view to the beach, good access to the other areas by shuttle bus.

Just one word: “Awesome”. My family went on September 2nd and thought it would be crowded, but the hotel did a great job.

Some staff are friendly, some are not, maybe because there are too many customers, buffet is normal, not special

suitable for family vacation with small children

Great hotel! The beach and swimming pool are great, the hotel grounds are beautiful.

The balcony window is open, the wind is strong and it makes a whistling sound.

I stayed at the hotel for 4 days and 3 nights, the people here are so nice and friendly, the hotel service is very good, completely worth the money!

Okay. The food looks good but it's not very delicious. Not Western-style. The breakfast buffet has water dishes like vermicelli and pho that are too salty. The rest is just okay. Probably because it was a holiday so it was too crowded. I feel like they couldn't take care of the guests. The food at the beach bar is okay. The resort's facilities are quite old.

Excellent service and price. Unforgettable vacation.

Lots of foreign guests always