It was good

Rooms were clean, there was confusion regarding our reservation but after 2 hours they miraculously found two rooms with King beds like we had originally asked for. The present restaurant/ bar was terribly lacking very poor wine selection and for cocktails you had better like shots because they only have coke for a mixer. Fortunately the area provides excellent alternatives for breakfast and drinks.

We stayed for three days in a room on the 6th floor and later three days on the 7th. The room on the 6th was spacious and comfortable. The room on the 7th was less convenient, mainly because only one elevator went to the 7th and was often a long wait. The hotel is on a steep hillside with limited on-site parking. An overflow lot required a bit of uphill walking. Rooms had beautiful views over Oaxaca, but the hotel was a bit of a long walk into town, especially considering the uphill walk to return to it. Breakfast was very good. Staff was professional but a bit indifferent compared to others we encountered in Mexico.

Clean Room, very kind staff

Remodelado pero aún con algunos detalles como los colchones, ya les falta firmeza.

Room was spotless, the staff was great and curteous. Everyone was very helpful

The staff were very kind and helpful. Most of them spoke English. The building was kept spotless and shiny clean. The breakfast buffet was fresh every morning and filled with delightful Oaxaca fare. The lunch and dinner menus were basically a Mexican version of American food and I found it barely tolerable. Cab and valet service was very efficient and quick. The rooms were very nice, clean, and comfortable. The single blemish on this property was the very noisy and busy highway at the front of the establishment where the swimming pool, deck, bar, and restaurant overlooked the city. Apparently, there is no smog or muffler controls in Oaxaca. Many of the cabs are old beaters, many motor and dirt bikes, and the noise and air pollution drove us, every time, away from the cocktail lounge, the veranda, and swimming pool. In other words, there was no place to relax and chill without suffering obnoxious noise and pollution at intolerable levels. They advertise the roof top as available to relax and chill, but I found it blocked off and unavailable.

Awsome

The hotel is nice and clean, but the restaurant is very expensive and the food isn't that great. It's very far from the city center and the main square (Zócalo), a 24-minute walk. For elderly people or those with health problems, it's not a good place unless they have a car or take a taxi (120 pesos for a 5-minute drive). Taxis are very expensive, and the hotel is located between some dangerous avenues to cross on foot. I think it's better to pay a little more or choose a simpler hotel in the city center so you can walk everywhere. It was a mistake I made, but I learned my lesson for next time.

Staff was courteous, especially the gentleman helping us unloading and loading our luggage! Would come back.

Room was very clean. Staff is great. Will definitely stay there again.

staff

Breakfast was great.

Breakfast was excellent. Parking was very convenient. Staff is available to assist with your bags.

The staff is terrific - efficient and kind. The rooms are fine -but the balcony needs some kind of seating. Breakfast is not included but the restaurant has plenty of choices and is very pleasant. The only inconvenience is that you cannot really walk to anything (except a pharmacy across the road) - but taxis are readily available and inexpensive.

Awesome stay

Staff was very rude. Never greeted us. And where veey short and dismissive when we made contact with them.

Everything was clean and walking distance

Awesome views!

Like that place and also the location