Everything was great - the room, staff, restaurant, view.

I love the place and nice view of taxco. The Stuff very friendly

Loved the view.

Beautiful people nice hotel beautiful city

Pasamos unas vacaciones muy descansadas en este bonito hotel, el personal fue muy amable y atento, el cuarto muy limpio. Pensamos regresar aquí en una próxima ocasión. Gracias por su hospitalidad

Excellent location, beautiful views, good restaurant, friendly staff. Easy to walk to the zocalo and restaurants. Hot water but the shower didn’t drain well. Pool was refreshing after walking the steep hills of Taxco in the sun.

Very convenient location to explore the city. The facilities are well maintained and personnel is kind and friendly. We didn't spend much time at the hotel but it was very comfortable.

the hotels has water problems

Water pressure very low. Only a trickle, and on the last day, there was absolutely no water, not even a drop.

Yes. What mention above was good Food excellent! The only thing,the so call hot tub next to the swimming pool,does not have hot water,i went for that,iam disappointed.

Noise from the bar next door kept us awake till 4am two of the three nights.

This hotel is in a privileged location. Some of the best views imaginable. Unfortunately the new bar next door was a major setback. Our room,308, as well as all rooms on the one side of the hotel have about 6 inches of clearance between the buildings. Hotel staff told us that by 11:00 pm there would be no noise. First night was karaoke well after midnight. Second night was techno until around 2:00 when the music stopped but partygoers continued until around 5:00 am when my wife went out and told them to have some respect and shut the *#$% up. Next downfall was the wore out mattress. I had to be careful not to roll out of bed it sagged so bad. Thirdly, we were not allowed to have breakfast on the deck with the best views until after 9:30 for fear of disturbing guests in the rooms below. After a sleepless evening do to all the noise I found this almost laughable. Sorry to say that this place looks good from afar but is far from good.

Todos fueron amables. En el testaurante, la Sra. de limpieza de cuartos, el muchacho q me ayudo a subir el equipaje. El problema es tanta escalera para ir a cuartos de niveles bajos. Una de las muchachas de la oficina de admicion, olvido q llame al hotel un dia antes, mas sin embargo, me busco habitacion y todo fue bien. Gracias a todos los empleados por hacer nuestra estancia comoda.

Clean, safe, getting dated. No heat in the pool or hot tub. Terribly loud for sleeping. New bar next door. Overproriced

Excellent place to stay!!! Great staff and great bedding!!! I highly recommend this place. Come stay and you will be glad you did!

Nice place

The hotel was very good and staff was nice

Excellent!!!!! I would come back there!!!!!

Wow, this place is amazing! It’s so friendly and clean, and the view is breathtaking.

We had a great time, the hotel is nice, staff is friendly and helpful and food is good. The only complaint is that we paid extra for a bathtub and the water that came out wS awful, dirty, so we couldn’t use it, so no worth the extra money.