Overall Ratings & Reviews Capitalia San Angel Inn

The aparthotel offers a room for two people with a sofa bed that is a disaster; everything looks good, but it is not right when you are there.

Confusion at check in, codes didn’t work

We did not have air conditioner and it was really hot. The light configuration was all wack, not even with the help of front desk could we fix it. The place in itself was pretty.

CAPITALIA is always incredibly responsive and offer a wonderful stay.

This place is basically a motel 6. The area is very very loud by traffic you have big rigs driving around the area at all time of the day and you only 40 50 feet fron the trucks. If you are paying around $50 its ok. Driving time to the angel de la inde around 45min.

Consistent but needs maintenance and work from the staff

We ran outta toilet paper , towels are the same for couple days, the ac stopped working and a little sewer smell from the bathroom

Needs improvement, restaurant never opened at the supposed operation hours. TVs are outdated, room lighting is difficult to figure out. Could be a lot cleaner. Very noisy room

only one thing to say about this place... STAY AWAYYY!!!!! I wanted to take the risk of staying at this place even tho for the reviews , because the convenience price and for the location... SERIOUS MISTAKE! When I got to my room, to my surprise, there were many imperfections. The light in the closet did not work, the stove did not work as well, the window that faced the bedroom did not close 100 percent and the kitchen light was ON all the time, which meant that every night I had to remove the key to turn off the light so I could rest, but when I removed it, the entire apartment turned off, which meant that every night if I wanted to go to the bathroom I had to use my cell phone flashlight to see. I reported the situation many times and they just ignored me. Another small detail cleaning service is not included. which seems outrageous to me. So I limited myself to cleaning the room when those services came included in the reservation... the same with the trash if you as a guest not pick it up, they will never do... Towels and toilet paper you have to ask downstairs to get them, if not, you will never have them. Thanks to ENUE the security guy. beyond and above!

Property well located! A little bit loud because is very traffic area!

The size of the room was ok but door system was awful, worked only a few times. Very noisy property. The staff at the breakfast restaurant were very nice.

Good place but, I think it would be better if they have a small store

Easy to access and good room ! More to be actively somewhere else . Just come uo to rest back there

Excellent Place

Like

It’s a great hotel but it’s very loud if you’re looking for a quiet place to stay I don’t recommend it plus there’s a problem communicating with the property. The phone numbers are not the right ones overall it’s a nice place, but I will not recommend it for the communication.

No me facturaron el costo completo del pago, expedia tampoco me dio repuesta.

Room wasn’t ready for me a 4 pm time of check in staff don’t have communication, better cleaning

They couldn't open the door. We waited an hour to get another room. No A/C Terrible

I will definitely come back. Great customer service, location and room