Yes, shops are near, restaurants and everyone is friendly.

Room was great, very clean and had just the right amenities. Check in staff was very helpful. Restaurant was really good, the staff was very courteous and kept my coffee full.

Excellent location

Clean and closed to points of interest!!

What I liked the most was the safe parking. We had a lot of stuff and we felt save leaving the truck in the underground parking lot.

Nice hotel and amenities. The only thing I would like to improve are the game station because there are only tree games and one of them without internet.

Great experience! Really clean room!

Limpieza de las áreas. Las camas no me parecen cómodas porque no me gustan los colchones blandos.

Just dirty towels

Very clean and cute hotel, spacious rooms, friendly staff and a huge variety with breakfast - even eggs made on the spot! Loved our stay.

Very clean

I have to say, my experience at the Ramada Encore hotel was outstanding. I've stayed in several hotels in Queretaro, but this one stands out as the best. The staff is friendly, the hotel is spotless, and the rooms are comfortable. The breakfast is absolutely amazing! I will definitely be returning to the Ramada, and I highly recommend this hotel. Additionally, there's a shopping center within walking distance, which is very convenient. Overall, this is the best hotel by far. Thank you to the Ramada Encore staff—keep up the fantastic work! the fantastic work!

Amazing hotel for kids and families.

The window couldn't close

ok

I liked the safety and cleanliness

The room was okay. The hotel was okay. A couple points I didn’t like are: I was charged $1850 pesos for transportation from the airport to the hotel. Come to find out if you get a DiDi ride yourself it would have been $600 pesos at the most. Not cool for the hotel to charge that much when they know it doesn’t cost much. I didn’t like the pool. It needs to be renovated asap. All the caulking around the pool is mold. Not okay to be looking at if you want to enjoy the pool. The buffet needs better flavor. Honestly, it was horrible. For the price you paid to be in this hotel, breakfast sucks. The staff was great. Overall, the hotel was clean. But it needs some urgent matters to fix as soon as possible.

I liked everything about it!

Food sucks

Cleaningness was quitebpoor, diety tables (sticky) for breakfaat, pool was dirty, room was okish. Now, if you look for a quiet place, this is not an option, unless you stay at your room. Loud music almoat everywhere. However the location is waling distance to a nice shopping center and plenty of dinning options there.