Convenient, next to mamak. There’s a KK Mart nearby and banks. If you need to exchange money, do it inside NU Sentral. Better fees than at the airport, to be honest. I sped walked there when I realized we need to give a cash deposit of RM30. It’s best for those who just need a quick power nap to continue exploring KL. It’s also only a few minutes walk to the mall, which is connected to the KL Sentral Station. Best 🫶

Fair location. If you love Indian, Bangladeshi, or Sikh food, this is the place. No mistake, it's perfect.

Near restaurants and public transportation.

Transportation access is very easy.

The staff is very helpful and friendly.

The blanket was too thin, and its inner filling was separate from the cover. Around 10 PM, we asked the front desk if we could get an extra blanket, but the staff told us that housekeeping had already finished for the day. The staff was quite cold and did not offer any other solution. The room also had a very strange and loud noise, possibly from the water pressure or plumbing. It was quite disturbing. The soundproofing was not very good either, as we could hear noises from outside. Also, toothbrushes and toothpaste were not provided. Overall, the stay was not very comfortable and could be improved.

I enjoyed my stay here. The staff were friendly, the room was nice, clean, and the bathroom was also spotless. My room's AC leaked, but it was still cool. There are plenty of eateries nearby, and it's close to KL Sentral station and the Monorail. Overall, it's the best.

The hotel staff were very friendly and helpful during the check-in process.

This location is easy to access via public transportation, as well as the restaurant next to the hotel if you want to try nasi kandar.

Room is big enough for 2 guests and breakfast voucher is provided for ABC restaurant. Location is great, just behind KL Sentral, making it easy for travelling and connecting to Metro City.

Strategic location feels like in the city center, close to everywhere, friendly and helpful staff.

The room is bright and clean. The AC is good. It's just a bit noisy because it's not soundproof. Rooms with windows are a bit noisy because of outside noise all night long. The staff is okay. Bath soap is available, but not much else. Close to the elevator to KL Sentral. There's Chinese food in front. Halal food is available all around.

I stayed 3 nights here. Despite the reviews, apparently it’s all good. Location is super near the MRT station and Ngee Ann City mall. Front office was nice and explained how the water heater switch and water conditioning worked. Bed and floor are clean. They have an ironing space outside the room. The only minus is the acoustics; you can hear people talking and the sound of doors in the hallway outside the room. Well, bring earplugs if needed.

The housekeeping staff at every level are really diligent. They really clean the hotel rooms every day. It's amazing. They are very diligent and very polite and kind. Thank you to all the housekeeping staff at Metro Hotel.

The accommodation and staff here are really good, especially the one named Sha...it's cool, I'll say the same thing. The owner of Sha is really great and very polite, thank you for letting me know Sha.

Staff are unfriendly, shouting and angry.

The hotel staff is friendly and close to everywhere.

The location was nice, close to everything. However, unfortunately, I had to change hotels due to the unfriendly staff. The rude staff yelled and got angry in front of many people in the lobby. This incident didn't just happen to me, but to other guests as well. The Indian staff were nice. The ones with the worst manners were the ones with short, crew-cut hair, whether male or female.

Close to KL Sentral, friendly staff

Overall good location, clean bedroom and friendly staff. The boot room for 4 people is not comfortable with a glass bathroom because it uses glass and people can see our shadow when inside the bathroom. Only got bath soap, no amenities, no sandals. Poor quality towel.