Overall Ratings & Reviews Metro Hotel @ KL Sentral

The photo above shows the hotel's easy access due to its integration with the KTM LRT MRL, etc. So far, the service is excellent, we can safely store our suitcases after checking out.

It was a pleasure staying at the Metro hotel because of the friendly service and proximity to KL Sentral and many food vendors in the surrounding area.

The hotel staff is friendly and very helpful. The location is close to transportation hubs.

Comfortable hotel in the city center Recommended

The hotel staff is very friendly, the check-in process is fast, it is very close to KL Sentral, close to restaurants and minimarkets.

It's ok, the location is near the center, there are lots of food sellers

It's near Nu Sentral and breakfast from ABC Bistro Cafe is good, it's also near Nasi Kandar stall. Overall, I have a good experience. The family room for 3 people is also quite spacious.

receptionist at certain times not always in the reception desk, and as tourist not everyone have local number or internet to call him to process the check in

Pleasant stay and spacious. Bathroom clean and all is great 👍.

Recommended hotel, easy access to everywhere

Very good staff and nice. Best location in town.

Hopefully the staff will not forget to provide proof of receipt for DEPOSIT payments so that things will be better and there will be no misunderstandings.

The environment outside is very crowded so it's easy to find food.

The room is clean. The location is very strategic. The bathroom also works fine. The only problem was I got a room above the restaurant. So when they cook/fry/grill something below, the oily smell and fog passed through the window and made the room smelly and oily even with the window closed. Apparently the window didn’t shut properly. So I have to stuffed it with towel and shades.

The staff is not very friendly and not very professional. I have asked them to upgrade my room card so that I can enter, but when I went out and came back in, the room door wouldn't open. I was tired from outside and my child wanted to go to the toilet quickly. I have paid a deposit + tax but there is no receipt so I am not considered to have paid.

Hotel budget with strategic location as like restaurant, laundry, monorail, MRT, LRT, KTM, dll.

Excellent location near happening place and eatery

Reception staff, very good service Clean and affordable Near the city center

They were upgrade my room to a big bed and big room and quite. Slept well. Alhamdulillah

Likes : 1. Can check in at 4 am, 24-hour reception 2. Service can speak Malay 3. Wifi is quite fast 4. There is hot water 5. Very close to KL Sentral (just walk) 6. Many food stalls around 7. Very close to Monorail station Dislikes : 1. Room is too small 2. Breakfast menu is monotonous (can get vouchers and exchange at ABC Bistro) 3. No toiletries Notes : 1. Prepare a deposit of RM 20 2. Hotel tax RM 10/night