8.5
Very Good
From 2,967 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about favehotel Cimanuk Garut
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Distance to City Center (61)
Staff Friendliness (58)
Hotel Area (54)
Bedroom (53)
Ambiance (52)
Accessibility (47)
Bathroom (46)
Taste (42)
Check-in/out Time (41)
Wifi (40)
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Traveler Reviews favehotel Cimanuk Garut

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40
Customer reviews
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 hour(s) ago
Good service, good location... Breakfast could be improved with more variety. Thank you
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and proactive in providing assistance. The rooms are clean, the toilets are clean, and the water is very safe, and the hot water runs smoothly. Highly recommended.
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Accommodation's Reply
01 Aug 2025
Dear Valued Guest, Warm greetings from favehotel Cimanuk Garut. Thank you for your positive review. We are delighted to learn that the friendly staff, the cleanliness of the rooms and toilets, and the convenient hot water facilities provided a pleasant stay for you. Reviews like these are a great motivation for our entire team to continue providing the best service. We look forward to your next visit to favehotel Cimanuk Garut.
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Guest
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
One of the best in Garut city
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Warm greetings from favehotel Cimanuk Garut. Thank you for taking the time to leave a positive review. We are truly honored to have earned your trust and to be rated as one of the best in Garut. Reviews like this inspire us to continue maintaining the quality of service and comfort for all our guests. We look forward to your next visit to favehotel Cimanuk Garut.
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was helpful during check-in and check-out, the room was a good size and comfortable, it was close to the city center, and there were many restaurants and salons around the hotel. Suggestion: Please increase the variety of breakfast menu. Good luck to Fave Hotel Garut.
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest. Warm greetings from favehotel Cimanuk Garut. Thank you for your positive review. We are very pleased to know that you felt comfortable with the size of the room, the strategic location of our hotel, and the staff's service during the check-in and check-out processes. Your feedback regarding the variety of breakfast menus is highly appreciated and will be taken into consideration for future improvements to ensure your stay is even more enjoyable. We thank you for your prayers and support. We look forward to your return visit in the future.
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kunkun
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Recommended, clean and comfortable to stay
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Kunkun, Warm greetings from favehotel Cimanuk Garut. Thank you for taking the time to leave a positive review regarding your stay. We are very pleased to know that the cleanliness and comfort of our hotel left a good impression on you. Your recommendation of our hotel is a valuable appreciation for our entire team and will encourage us to continue maintaining and improving the quality of our service. We look forward to your next visit to favehotel Cimanuk Garut.
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D***Y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good vibes. Strategic location, comfort & clean room, affordable & good-tasting meals. Best! Definitely coming back if I go to Garut :)
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Accommodation's Reply
22 Jul 2025
Dear Our Valued Guest Warmest greetings from favehotel Cimanuk Garut, Thank you very much for your kind and encouraging feedback. We are truly delighted to know that you had a pleasant stay and enjoyed the overall experience from our breakfast offerings, the cleanliness of the room, to the helpfulness of our staff. Your words mean a lot to us and serve as a wonderful motivation for our entire team to continue delivering excellent service with a heartfelt touch. We look forward to welcoming you back on your next visit to Garut.
Zaenal F.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Suitable for holidays with family
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Accommodation's Reply
17 Jul 2025
Dear Mr. Zaenal F. Warm greetings from favehotel Cimanuk Garut. We would like to thank you for taking the time to provide a positive review regarding your stay with us. It is a pleasure for us to know that our hotel facilities and atmosphere are considered suitable for a family vacation. Comfort, cleanliness, and friendly service are indeed our main focus, especially to support quality moments with those closest to us. Input and appreciation like this are very meaningful to us as motivation to continue to maintain and improve the quality of service in the future. We look forward to visiting you and your family again on another occasion, with an even more enjoyable experience.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is clean, the bed is spacious, strategically close to everywhere.
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warm greetings from favehotel Cimanuk Garut. Thank you for your positive review. We are delighted to learn that the cleanliness of our rooms, the comfort of our beds, and our strategic location have provided a pleasant experience during your stay. Our central location provides easy access for guests, whether for business or leisure. We look forward to welcoming you back on your next visit with even more impressive service and experiences.
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Bambang S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed here twice for work. It's conveniently located in the city center, with plenty of restaurants. The food is delicious, and the rooms are comfortable and clean. I'd recommend adding a laptop table or water heater.
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Accommodation's Reply
11 Jul 2025
Dear Mr. Bambang S. Warm greetings from favehotel Cimanuk Garut. Thank you for your loyalty in choosing to stay with us twice on your business trip. We are pleased to know that you are comfortable with the hotel's strategic location in the city center, close to various restaurant options, and are pleased with the comfort of the room and the quality of the food we serve. Thank you also for your feedback regarding the addition of a laptop table and water heater. We will pass this feedback on to the relevant team for consideration in improving the room facilities in the future. We hope to continue to be your first choice on every trip to Garut.
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B***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the food is varied and quite tasty, and the rooms and bathrooms are clean. The location is strategic.
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Accommodation's Reply
11 Jul 2025
Dear Valued Guest, Warm greetings from favehotel Cimanuk Garut. Thank you for your positive review. We are delighted to learn that you enjoyed the friendliness of our staff, the variety and taste of our food, and the well-maintained cleanliness of our rooms and bathrooms. Our strategic location is indeed one of our advantages, and we are pleased that it contributed to a comfortable stay. Feedback like this motivates the entire team to continue providing the best service for every guest. We look forward to your next visit to favehotel Cimanuk Garut.
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H***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
In-room entertainment facilities are disrupted due to poor WiFi connection.
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warm greetings from favehotel Cimanuk Garut. Thank you for taking the time to share your review and feedback during your stay with us. We apologize for the inconvenience you experienced regarding the suboptimal Wi-Fi connection, which disrupted your enjoyment of the in-room entertainment facilities. This is certainly a serious concern for us, and we will immediately coordinate with our technical team to evaluate and improve the quality of the internet connection throughout the hotel. Your feedback is very valuable to us as we strive to continuously improve our services and facilities. We look forward to welcoming you back in the future for a more enjoyable stay.
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I***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Great location with easy access to food. Staff are friendly. Food are OK. Nothing to complain. Will definitely go back to this hotel whenever going to Garut.
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Accommodation's Reply
11 Jul 2025
Dear Our Valued Guest Warmest greeting from favehotel Cimanuk Garut Thank you very much for your kind and thoughtful review. We’re delighted to hear that you enjoyed our great location with convenient access to food, and that our friendly staff made your stay even more pleasant. We're also glad to know the food met your expectations and that you had nothing to complain about. It means a lot to us that you would choose to stay with us again whenever visiting Garut. We truly look forward to welcoming you back for another enjoyable experience.
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Denis K.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
The pillow makes my neck hurt..
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Accommodation's Reply
11 Jul 2025
Dear Mr. Denis, Warm greetings from favehotel Cimanuk Garut. Thank you for your time and review. We apologize for the inconvenience you experienced regarding the uncomfortable pillows that caused neck pain. We greatly appreciate this feedback and will immediately follow up with the housekeeping team to evaluate the quality of the pillows we provide. Guest comfort is our top priority, and we will continuously strive to make improvements to optimize your stay at our hotel. We hope to have the opportunity to welcome you back for an even better experience in the future.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
The last 3 experiences with fave hotels have been increasingly unpleasant. Both in Surabaya, Bandung and Garut. The last time I booked a non-smoking room, on the day they said they were sold out, then I was given a smoking room (which "they said" didn't smell, because "they said" there was no smoking in 1 hallway), the result was still smelly. Yes, it's called a smoking room.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest. Warm greetings from favehotel Cimanuk Garut. Thank you for taking the time to share your review and experience of staying with the favehotel network, including our property. We would like to express our deepest apologies for the inconvenience you experienced, especially regarding the request for a non-smoking room that we could not fulfill according to the reservation. We understand how important the comfort and suitability of the room facilities are, especially for guests who specifically avoid exposure to smoke or cigarette odor. Although our team strives to provide the best solution by providing smoking rooms in corridors that are not actively smoking, we acknowledge that this cannot replace the experience of staying in a real non-smoking room. We have noted your input and will follow up seriously as part of an internal evaluation, so that in the future we can ensure that we can fulfill special guest requests better. We apologize for this unpleasant experience and hope to be given the opportunity to improve it in the future.
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Azis S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All are nice and friendly. Could be improved for breakfast menu variety by adding soup and others.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Mr. Azis S. Warm greetings from favehotel Cimanuk Garut. Thank you for your review and appreciation. We are very pleased to know that you are happy with the service and friendliness of our team during your stay. Your input regarding the variety of breakfast menus, especially the addition of menus such as soup, is highly appreciated and will be used as evaluation material for our kitchen team to continue to improve the quality and variety of dishes we serve. We hope to welcome you back on your next visit with a more memorable experience.
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Nanik S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I didn't expect fave hotel Garut to be quite big, even though it only has 3 floors but the area is spacious, the parking lot is okay, because we were only transiting so we didn't really need food or other facilities, the wifi is really fast, plus they are free of plastic bottles, so there is a water dispenser in the hallway, amenities are also available if you need them, there is a slight minus in the shower which is not okay, it seems like the showerhead needs to be replaced because the water flows in small streams, it's a bit difficult to take a shower, but it's okay because there is still a tap that can be used for ablution, and there is a prayer mat + Al-Quran 👍❤️ so there are pluses and minuses, huh
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Ms. Nanik S. Warm greetings from favehotel Cimanuk Garut. Thank you for taking the time to write such a comprehensive review of your stay at favehotel Cimanuk Garut. We are pleased to know that you felt quite comfortable during your stay at our hotel. The spacious hotel area, adequate parking facilities, fast Wi-Fi connection, and our commitment to reducing plastic use by providing water dispensers in the corridors are part of our efforts to provide comfort while protecting the environment. We are also grateful that prayer facilities such as prayer mats and the Quran can add to the comfort during your stay. However, we apologize for the inconvenience related to the less than optimal shower. We have forwarded your feedback to the housekeeping team for immediate inspection and improvement. Once again, we thank you for your review, positive feedback and suggestions for improvement are very important for us to continue to improve the quality of our services and facilities. We look forward to welcoming you back again in the future, with an even more enjoyable stay.
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kunkun
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended, close to the center of Garut city and spacious and comfortable parking
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Accommodation's Reply
16 Jun 2025
Dear Mr. Kunkun. Warm greetings from favehotel Cimanuk Garut. Thank you for choosing favehotel Cimanuk Garut as your place to stay and taking the time to give a positive review. We are very pleased to know that you feel comfortable with our hotel's strategic location in the center of Garut city as well as spacious and comfortable parking facilities. We hope to welcome you back in the near future with even better service.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staffs were very friendly!
1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Our Valued Guest Warmest greetings from favehotel Cimanuk Garut, Thank you for your kind words and for taking the time to share your experience. We are truly delighted to know that you found our staff to be very friendly. Providing warm and helpful service is one of our top priorities, and your appreciation means a lot to us. We look forward to welcoming you back for another pleasant stay in the near future.
Citra v.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Strategic, around many food stalls. Clean & comfortable rooms, there is a water heater. Buffet breakfast & varied. Spacious room toilet, shower has its own glass door so the floor around the toilet & sink is not muddy. Soundproof room, comfortable sleep
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2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Ms. Citra V. Warm greetings from favehotel Cimanuk Garut. Thank you very much for your positive and detailed review! We are very happy that you enjoyed your stay at favehotel Cimanuk Garut, from the strategic location, the comfort of the room, to the facilities such as the water heater and separate shower. Your comfort is our priority, and reviews like this mean a lot to our team. Thank you for choosing favehotel Cimanuk Garut as your accommodation. We look forward to welcoming you back again in the future.
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Enggar S. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
clean hotel, easy hotel access, right in front of Bumi Upi stall
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2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Mr. Enggar S. W. Warm greetings from favehotel Cimanuk Garut. Thank you very much for your review! We are glad to hear that you feel comfortable with the cleanliness of the hotel and its easy access. Our location right in front of Warung Bumi Upi is indeed one of our guests' favorite advantages. Thank you for staying at favehotel Cimanuk Garut. We look forward to welcoming you back again in the future with a more enjoyable experience.
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