Personal muy atento, eficiente y amable, servicio impecable, Instalaciones limpias, en general la propiedad esta muy bien cuidada.

Family run, friendly and comfortable for our short stay.

The staff was very helpful. Premises are a little run down, but the beds were clean and comfortable. Good area near the basilica, very safe and walkable, easy walk to the main plaza.

Had a quiet room in the back, no problems. Plenty of blankets for the winter cold. Avoid the front section of the hotel, lots of noise including 6:30am church bells across the street.

Close to the main plazas, but without the traffic.

You get what you pay for,don’t spect for shampoo or bottle water among other things

The hotel is okay, but you get what you pay for

Jorge at front desk was very helpful and friendly. The hotel is nice and within walking distance to everything in Patzcuaro.

Muy bien todo

Todo en orden

The front desk person was amazing, he let us in before check in time at no extra charge

Bathrooms are tiny. Almost imposiible to shower or use toilet. Door doesnt close all the way. Visible mold.

Everything was ok. Good location, ok room and I had hot water

I have been staying at this hotel for more than 20 years. What has changed? Very little. Things work but need upgrading, The lighting, if anything, gets darker and darker as lower wattage bulbs get substituted by the new management. I’d say it would be good lighting for a mole. Impossible to read by, just enough light to find the bathroom which is cold porcelain and steel with never anywhere to set your kit on. There is wifi, locked inside a thick brick walled room so the signal extends about six feet. There has been a fix promised for at least six years but never has materialized. That is why I cut my visit short this year and moved hotels. Great location if you don’t mind bells, and if you are in Mexico you had better get used to them. Would I stay there again? Probably, out of habit.

The beds feel like steel but the location is supreme. Friendly staff, the water volume for the shower was an issue.

Good calm base near all main sights & shops. Mattresses were comfortable but although sheets were clean, they didn’t fit beds properly. Curtains were not long enough so about a foot of bedroom was visible! The bathroom needs updating Fabulous Mexican restaurant nearby called Tradicion, which is open for great breakfasts & Michoacan food until 6pm

There was no air conditioning and no ventilation. Room was very warm

Our favourite place to eat is at a hamburger stand which sets up after 6:30pm. The shops as well as the plazas are wonderful. We enjoyed parades with brass band and fireworks.

The rooms are small, and you can hear everything. I'm a sound sleeper, but guests checking in in the middle of the night will wake you up. The walls are thin, the doors and windows are wooden and lock with latches. The rooms all border the terrace area, it's very pretty but forget privacy. There is a tiny fireplace and they supply wood. There is a basilica across the street that rings their bells every half hour, and a rooster that chimes in too. The man running the hotel is lovely, when you can find him. The elderly aunts that run the place are pretty grumpy. We stayed in a double-bed room. There was a few feet around the sides and foot of the bed, the bathroom and a closet for your clothes. Very tight quarters. I would recommend a larger room with two beds. The water pressure is very poor and the shower head sprayed in every direction, so keep your clothes out of there while showering. Our friends in adjacent room had the same problem. The toilet clogs easily, I think they recommend putting your paper in the garbage instead of flushing it. The internet connection was good and there was a plug to charge my laptop in the room. The compound is closed at 10pm for security, but guests can ring the doorbell and be let in at all hours. It's two blocks from the town square. We went for Day of the Dead and our street was filled with flower vendors, the smell was beautiful. Loved the festival, the food in town was fabulous, we recommend Almuerzos & La Surtidora.

Buena atención.