Upon checking in, I noticed the water wasn't hot enough, but when I complained, the staff immediately fixed it. I found the service very good. However, the tap water in the room wasn't suitable for boiling or drinking, even though the hotel provided 350ml bottles of water daily – this amount is quite small. To improve this, they could install a water dispenser so guests can fill their own water, thus reducing the use of plastic bottles and contributing to environmental protection.

The staff is very approachable and friendly.

The room is clean, CR is clean, the room has microwave, fridge, safe deposit box, ample amount of drawers, kettle, separate sink aside the ones in the CR. Staff were so friendly and always greet you and the breakfast was great, it changes everyday. Highly recommended and will definitely book there again.

Easy and convenient. Accesible.

Nice, affordable hotel. Strategically located across sm city Iloilo.

The was from the 19th floor was beautiful. 😊

The room is clean and the staff is friendly

The sink is clogged, the aircon is weak, the shower is also weak and the bidet is even stronger.

They need to address a big problem on their sewerage system. Very unpleasant smell is coming out of the sink and bathroom pipes.

Rooms are small but clean, breakfast is adequate, location of hotel is very good.

no outlet. need to crawl under the mass. no outlet near the masses .. no outlet near the heater..but at the bottom of the mass .. all the hotels go to q and only wlang outlets ... need to give extension wire..the room is just beautiful..it's just negative i can say ..other than that very good na.

Had a great stay. Everything was perfect.

Very happy to stay here, the waitress was friendly and very helpful to us. stay here if you go to iloilo, strategic location in front of the city.

we really enjoy our stay and it's worth the price. all staffs were very nice and helpful. we're going back soon.

located across sm city iloilo. our room was at 7th floor and we were so satisfied with our room. it was clean, has sink, mini ref, microwave, big TV with a nice view of the city. downside is that the heater was not working properly. there's a swimming pool, indoor only but not infinity. had our breakfast at 21st floor and one of the best breakfast buffet in iloilo. a lot of transportation choices outside of the hotel so no worries. the best part is that we got almost 80% off on their published rate thanks to traveloka! 😊

Will highly recommend to everyone. Staffs were very courteous, loving the buffet breakfast, super nice room. Thanks for giving us a comfortable stay. Thanks to Traveloka too, always having an easy and affordable booking :)

bad this time some staff are insensitive

I like the place super love it Ganda ng view and complete sila with toothbrush and other kits but the heater is not functioning. I like the breakfast buffet but during that time medyo napanis ata ung carbonara but I love their pancakes ❤️ Overall worth it yong money mo and the location sa tapat lang ng Sm City

The room is nice and clean. An awesome place to relax. The staff are accomodating. I just had a problem with their food during breakfast. plus the bananas that they served had alot of danages. They shouldn't have served that.

Nice room. Cr is clean. Down side, towels are not that white