Poorly planned hotel: restaurant is next to the rooms so it creates a lot of noise, they play music that enters the rooms, rooms are very small for the price, bathroom doesn’t even have a proper door

the staff was super friendly and the hotel is very cozy. the breakfast menu is great and has a lot of tasty options to choose from.

Great stay at this beautiful 300 year old mansion! Service was great - food was good but quite spendy. Very clean - pool was great and very secure property.

Me gusto el servicio del personal pero no me gusto dejar la llave de mi cuarto cada vez que salia. Tampoco salia agua lo suficiente para ban̈arse, no habia television, ni refrigerador bueno en pocas palabras nada. no volveria mas a ese lugar ni lo recomendaria.

The staff was super friendly and polite but the property itself was not the best. The rooms are rustic which is great but the utilities are so out dated. Minimal water comes out when you shower, the toilet does not work half of the time when trying to flush. The front desk will ask you for your ROOM KEY if you are stepping out. I have never stayed in a hotel who will keep your own room key. It made me feel hesitant about my belongings. The staff was amazing. I just wish the hotel was half of what the pictures showed.

I did not like nothing

It’s a beautiful property. You truly feel VIP the staff is so attentive y courteous, since the moment you walk in. I needed more days, I only booked one day just to check out the place. Next time I will stay a little bit longer.

Nice please but rooms are outdated and need new sheets

Overall this hotel is ok, I enjoyed 2 days here with my girlfriend, but I will not return in the future The property is beautiful and unique in its style. Staff are extremely friendly and the food was very good. Pool, jacuzzi and garden are really nice However, there are several things that made me not want to return: - staff is not very professional or well trained (for example, it's really hard to get waiter's attention as they're typically chatting among them) - we had an issue with the room we reserved, as the pictures in expedia do not match the room you are a actually booking - rooms around the pool are extremely noisy and small. People start having breakfast right outside your window at 7am - rooms further away in the garden are more private and larger, but not as well decorated

The staff was excellent. Very helpful and kind. The breakfast at the restaurant was very good and we ate there each morning. The room was very comfortable and we enjoyed how it was decorated. Short drive from the center of town, so lots of dining options when you get to that area.

Very nice staff

Muy amables el personal del hotel. Nos ayudaron en todo lo que necesitábamos para nuestro viaje y de la mejor forma.

Amazing place I love it the staff is very friendly and professional!

Very relaxing, secluded, romantic place.

Beautiful gardens exceedingly helpful staff!! Room was spotless and very artistically decorated. One of the best places I’ve stayed in Mexico!!

The patio is beautiful, service exceptional, and the stay was comfortable. The only downside is that the superior room seemed pretty basic and not superior.

This place has nice workers and installments, I recommend it

El personal es maravilloso. Todas y todos son muy amables y atentos. Las instalaciones son muy acogedoras y limpias. La comida simplemente deliciosa. La alberca es pequeña, pero muy linda. Las habitaciones son espaciosas y muy cómodas

Very nice and cozy place! We recommend this hotel if you want to have a relax and quiet environment. The staff is very kind and friendly.

Beds were hard, pool was freezing, hot tub was cold, and car service left bird poop all over my vehicle.