Aston Madiun Hotel & Conference Center

Explore Aston Madiun Hotel & Conference Center
8.6
Very Good
From 5,357 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

8.7

Service and Facilites

8.6

People often mention about Aston Madiun Hotel & Conference Center
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Staff Friendliness (170)
Bedroom (156)
Distance to City Center (152)
Room Space (151)
Ambiance (141)
Bathroom (141)
Hotel Area (137)
Family Friendly (132)
Taste (132)
Variety (129)
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Traveler Reviews Aston Madiun Hotel & Conference Center

Number of reviews per page
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40
Customer reviews
M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 hour(s) ago
The hotel room was very comfortable. The view was beautiful. I've stayed here more than once. It's always my first choice when I'm in Madiun. The hotel also has an ATM, Indomaret, and other conveniences, making it easy to shop for necessities.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to offer you the best possible experience. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Rendra D. P.
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Business
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9.7
/10
Reviewed 4 day(s) ago
good...............................
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Accommodation's Reply
26 Aug 2026
Dear Ms. Rendra D.P., Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us, helping us to improve the quality of service we strive to provide to all our guests. We are committed to continuously improving our service and will do our best to provide the best possible experience for all our guests. Thank you again for your trust, and we hope to welcome you back in the future and are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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daneil t.
icon-Business
Business
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8.5
/10
Reviewed 7 day(s) ago
Good service. Improve the cleanliness.
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Accommodation's Reply
22 Aug 2026
Dear Mr. Daniel T., Thank you for this excellent review. We are delighted that you enjoyed your stay at our hotel. Our staff would be happy to read what you have written. We value our customers' experience and satisfaction, and your review reflects the hard work we put in every day. We have forwarded your feedback regarding cleanliness to the relevant team and are currently evaluating it. Thank you again for your compliments, and we hope to see you again, and of course, with even better service. Sincerely, Reza Fahlefi, Front Office Manager
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Yayan M.
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Business
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9.4
/10
Reviewed 2 week(s) ago
Good and improve service to customers.
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Accommodation's Reply
14 Aug 2026
Dear Mrs. Yayan M, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. Your comments help us improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to offer the best possible experience for everyone. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Verified Traveler
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9.4
/10
Reviewed 3 week(s) ago
The Aston Hotel is really good. It's a good place to stay.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to offer you the best possible experience. Thank you again for your trust, and we look forward to welcoming you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Ng Siaw S.
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Business
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8.5
/10
Reviewed 3 week(s) ago
Room 917 • The sofa was unsuitable, dirty, and dull. • The sink faucet was wobbly. • The shower head was wobbly and leaking. • The bed, as seen in the photo, was dirty and torn. • There were three cross marks on the wall. • Finally, we asked to change rooms.
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Accommodation's Reply
09 Aug 2026
Dear Mr./Ms. Ng Siaw S., First of all, we would like to thank you for choosing our hotel as your accommodation during your stay in Madiun and for taking the time to write a review about our hotel. We have read your detailed review of our hotel and apologize for any inconvenience caused. We understand that our hotel did not meet your expectations. We have recorded all your comments and discussed them in our internal hotel meetings for follow-up and improvement. Once again, we apologize for any inconvenience you experienced. We hope to welcome you again when you return to Madiun, and we will certainly provide you with better service. Thank you and best regards, Reza Fahlefi, Front Office Manager.
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daneil t.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good. Improve the cleanliness further.
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1 people find it helpful
Accommodation's Reply
03 Aug 2026
Dear Mr. Daniel T., First of all, we would like to thank you for choosing our hotel as your accommodation during your stay in Madiun and for taking the time to write a review about our hotel. We have read your detailed review of our hotel and apologize for any inconvenience caused. We understand that our hotel did not meet your expectations. We have recorded all your comments and discussed them in our internal hotel meetings to follow up and make improvements. We apologize again for the inconvenience you experienced. We hope to welcome you again when you return to Madiun and we will certainly provide you with better service. Thank you and sincerely, Reza Fahlefi, Front Office Manager.
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W***y
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
The hotel atmosphere is pleasant, the rooms are nice, the staff are friendly, the breakfast is delicious.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuously improving our service and will do our best to provide the best possible experience for everyone. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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maretta
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's very pleasant, every time I go to Madiun I always stay here.
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Accommodation's Reply
28 Jul 2026
Dear Ms. Maretta, Thank you for your excellent review. We are very glad you enjoyed your stay at our hotel. Our staff will be delighted to read what you have written. We value our customers' experience and satisfaction, and your review underscores the hard work we put in every day. Thank you again for your compliments, and we hope to welcome you again and provide even better service. Sincerely, Reza Fahlefi, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Friendly hotel staff at check-in, room service, restaurant service.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to offer you the best possible experience. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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yosef a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very good and strategic location, the price is in accordance with the service received.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr. Joseph A., Thank you so much for taking the time to write such a wonderful review. Thank you so much for your positive review and kind feedback. You always remember the good things we do. We thank you again for your trust and we hope to welcome you back in the future and assure you that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Ella S.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
Best service as always. Lots of hotel activities, kids loved it
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Accommodation's Reply
20 Jul 2026
Dear Ella S., Thank you so much for taking the time to write such a wonderful review. Thank you so much for your positive review and kind feedback. You always remember the good things we do for you. We thank you again for your trust and we hope to welcome you back in the future and assure you that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The room's AC wasn't cold enough. The carpet was clean, though it looked dated. Otherwise, the room was very good and within acceptable standards for a long-standing 4-star hotel.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. It helps us ensure and improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to provide the best possible experience for everyone. Regarding the air conditioning in your room not being cool enough, we have informed our team to inspect and repair it. The air conditioning is now functioning normally and providing comfortable cooling. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Widiana
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Comfortable, but the bed is not very clean.
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Accommodation's Reply
11 Jul 2026
Dear Ms. Vidiana, Thank you for your excellent review. We are very glad you enjoyed your stay at our hotel. Our staff will be delighted to read what you have written. We value our customers' experience and satisfaction, and your review underscores the hard work we put in every day. Thank you again for your compliments, and we hope to welcome you again and provide even better service. Sincerely, Reza Fahlefi, Front Office Manager
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Sandra N.
icon-Staycation
Staycation
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9.4
/10
Reviewed 7 week(s) ago
The location is very close to everything, and the room on the 15th floor was a bit hot. However, the room was spacious and clean. The breakfast was delicious and offered a wide selection. The chicken opor and sambal goreng ati were top-notch.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Sandra N., Thank you so much for taking the time to write such a wonderful review. Thank you for your positive feedback and kind words. You always remember the good things we do, and your comment regarding the room on the 15th floor has been forwarded to our team and we are working to resolve the issue. Your room's air conditioning is now functioning normally and providing a comfortable cool breeze. We thank you again for your trust and we hope to welcome you back in the future and ensure your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very satisfying, customer requests are responded to and followed up.
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Accommodation's Reply
04 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to offer you the best possible experience. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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J***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 9 week(s) ago
Friendly service, comfortable, clean, close to the city center.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuously improving our service and will do our best to provide the best possible experience for everyone. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Dien N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean and comfortable. The view from the 9th floor is absolutely beautiful. It's truly that comfortable 👍. It's truly that beautiful 😍. God willing, I'll stop by again sometime.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Mr./Ms. Dien N., Thank you for your excellent review. We are very glad you enjoyed your stay at our hotel. Our staff would be delighted to read what you have written. We value our customers' experience and satisfaction, and your review underscores the hard work we put in every day. Thank you again for your compliments, and we hope to welcome you again and continue to provide even better service. Sincerely, Reza Fahlefi, Front Office Manager
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Abdul B. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Never regret staying here, friendly staff, varied food and spacious rooms, basically it's okay.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Mr. Abdul B. A., Thank you for your excellent review. We are delighted that you enjoyed your stay at our hotel. Our staff would be very happy to read what you have written. We value our customers' experience and satisfaction, and your review underscores the hard work we put in every day. Thank you again for your compliments, and we hope to welcome you again and serve you even better. Sincerely, Reza Fahlefi, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Overall, it was excellent. The rooms were spacious and clean, the staff friendly, and the food delicious. Every time we visit Madiun, our family always stays at the Aston.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your visit to Madiún. We are delighted that you had a positive experience during your stay. We value the satisfaction of every guest, and your feedback is invaluable to us. This feedback helps us improve the quality of service we strive to provide to all our guests. We are committed to continuous improvement and will do our best to offer you the best possible experience. Thank you again for your trust, and we hope to welcome you back in the future. We are confident that your next visit will be even more enjoyable and memorable. Sincerely, Reza Fahlefi, Front Office Manager
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Number of reviews per page
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