Overall Ratings & Reviews Best Western Plus Ottawa City Centre

Friendly and helpful staff. One towel in the hotel reminded me that it isn’t a bad idea to walk with your own towels. Other than that, everything was fine. I would recommend this property.

Staff were less than courteous.

방은 깨끗햿고 체크인 도와주는 직원은 친절했어요 지하 식당에서는 합리적인 가격에 맛있는 식사를 즐길 수 있습니다

Ok

Nice comfortable room. Good breakfast.

All staffs were nice , specially grill service was very kind . Recommend.

great place, welcoming staff at check in,

The staff is so nice and welcoming and it is a great location close to Carleton campus. It has been our place of choice every time we visited our son.

There was some event running in hall from early morning which was very loud and they didn’t even bother to inform us in advance.

Excellent customer service

Rooms are quite spacious, parking is easy. Small shopping mall is next to the hotel.

It was close to Hospital was having surgery

No carpets in room which is great for those with allergies. Nice lawyer screen TV. Check-in was really quick and easy.

All was good

Property and staff was good. Comfey bed. TV was not working for 2 nights even after we complained about it

Friendly staff. Quiet location with many small attractions around in the area that are easily accessible.

Elevator was out of order and TV didn't work.

The staff and owner are great

hotel was excellent service comfortable clean rooms clean hotel a little noisy in the hallway sometimes but overall wonderful exprerience.

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