The property is well maintained with gardens and trails as well as clean, comfortable rooms. The staff are friendly and helpful.

All good but they dont have AC or hvac system.

The facility was very clean, was very quiet and very enjoyable

Beautiful location, stunning mountain views and the clouds just roll on in to your balcony. Walking distance to some cool places and restaurants. They have a good shuttle service to the forest. Only feedback is some of the staffs attitudes, 2 of the employees were helpful, friendly and kind. The rest seemed snobby and almost judgemental. Could've been 5 stars if it weren't for that. We were WELL AWARE of our checkout time, yet walked by the front desk and stated we are going to pack. 5 minutes later they ring the hotel phone to remind us to hurry and get out.

I love the view and location.

My roommate and me, and my friend who stayed in the other room all got bug bites from the bed.

We stayed 3 nights and it was wonderful. The room was clean, and had great views. The site has its own walking trail where you can spot birds and other animals. A decent walk to town but was it was doable.

Great food. Rooms dated. Poor bathrooms. Nice dining area and bar. Great view.

Nice place A/C would be nice or at least a screen on the back sliding window for air flow at night. New beds would be nice but overall real good bang for your buck.

Amazing view, amazing location. Lots of dining options and very walkable!

We enjoyed staying here

We liked the big veranda and the comfortable chairs that overlooked the property and hills. The room was dated and very standard. The step-down to the little patio is a way for some people to twist their ankle if they are not careful. Some neighborhood youth used the area behind our area to practice riding their loud motorcycles.

This is a very nice, bungalow style hotel on a hill with a great view. We were greeted by a woman who was very friendly, spoke excellent English and were immediately checked in our room. It was available and clean. It had a great view, a nice little three-quarter of a mile trail off of one of the parking areas into the jungle and down to their lagoon. Breakfast was very good, it was a great stay. My only downside is it didn’t have air-conditioning, but there was a nice breeze when you open the door and the window.

We weren't able to stay for our booked nights but we've been grateful for the manager as I was sent on an ambulance on emergency medical situation in Monteverde. Instead of checking in, we went straight to the nearest clinic due to severe pain and was sent on an ambulance to a hospital in San Jose. The manager has been understanding to refund us the money. We would have loved to stay there but due to unforeseen circumstance, we were unable to even see the place. I'm really thankful for the staff/manager for being understanding. If we get to come back to Costa Rica, I'll sure will stay there and recommend this place. Thank you.

Very warm

Very nice location close to all three reserves. Rate is very reasonable.

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They need hotel room coffee maker. It is coffee capital Everything else was wonderful

Lovely staff. Wonderful view from our room. Very welcoming.

The hotel was great for walking to town the sunset there was great. The vondition of the place ... well it needs some love... the mattress on the bed was the worst with springs poking thru, the towels you wete able to dry your hands on... all and all the place looks and feels tired...