Very little water was coming out of the showerhead..

Great staff

We love this place.

El hotel tiene todo, su alberca, jacuzzi, restaurante y el personal es súper amable.

Great hotel and good experience. Room is large and comfortable.

Spectacular property on every level. Everything was first class and the restaurant was brilliant.

Mi experiencia en sus instalaciones fue sumamente satisfactoria. Tanto el personal, la oferta gastronómica, el servicio recibido como el entorno general superaron mis expectativas. A modo de sugerencia constructiva, consideraría oportuno revisar el mantenimiento del área de la ducha en las habitaciones. No obstante, mi intención es regresar, ya que la experiencia global fue muy positiva.

Nice place to stay, had a great time!

Muy buena atención del personal y su restaurante delicioso

I loved my experience the staff is the highlight but that’s not to take away from the beauty and the vibes

Me hubiera gustado que la alberca estubiera abierta mas tiempo.

We have 2 rooms and they put us seoarate corner to corner. Jacussi didn't have any sign that was out of order and my fam.went in, call twice and never told us anything. They came and still didnt know that was out of Services untill after 45 mints that I call for 3rd time and not a nice way they told me is not working. The person at front desk not friendly or kind at all.

loved

loved

Clean room, helpful staff , parking was easy!

What a beautiful amazing spot to stay in The Valley! We can’t wait to go back 😊

It was a great stay ! Enjoyed the pool and the live music at the fuego restaurant.

This hotel has potencial nice property especially the penthouse side, which has it’s own pool area and jacuzzi. Very beautiful, but they need to clean the pool, other than that nice place to lounge,This hotel has a problem with their cleaning staff and keeping up to date with the property. We stayed 3 nights at the garden penthouse, which had an out side private patio,which we were looking forward in enjoying. Room was nice with comfortable living room section,beds were comfortable. First night bath room sink was clog.The bath room smell like mildew, which they had automatic air freshener dispenser, probably for this reason, my biggest complain was the room towels . They were very old and stiff and robs as well. One of the towels had a green marker rubbed on it. The room had only 4 large towels and one hand towel. Did not provide small towels or bath rugs to step into. Had to call to bring all size towels and rugs every day we were there. All towels provide were like motel towels. Very disappointed for this type of penthouse room and hotel.Cleaning service left class cups and coffee cup dirty not replace nor was living room table cleaned. Nor was our patios clean from dirt and debris. We had to call front desk to send some one to clean it and to bring ice because no ice machine was there. We waited an hour for the ice and called again. The ice was brought in bag no bucket, first guy said there is no bucket second guy brought us an ice chest.don't think will stay here again.

Great property with a lot of activities to do, near a few wineries this time we what to enjoyed the hotel a little more, also is a pet friendly which is a plus, planning to come back with a more days

Great place and environment truly enjoyed staying at this place!