Dear Ms. Evelyn C., Thank you for your perfect 10/10 rating and for your trust in Ciputra World Surabaya. We are delighted to hear that you were satisfied with our hotel and the easy check-out process facilitated by Early. We will forward your compliments to Early as a token of our appreciation. We are pleased to know that you plan to return and look forward to welcoming you again next time. Sincerely, Nurhayati Basir, General Manager, Ciputra World Surabaya

Dear Valued Guest, Thank you for taking the time to give Ciputra World Surabaya a perfect 10/10 rating. We appreciate your appreciation and trust. This positive rating motivates our entire team to strive for the best service and the most comfortable accommodations for all our guests. We sincerely hope to welcome you back to Ciputra World Surabaya on your next visit. Sincerely, Nurhayati Basir, General Manager

Dear Valued Guest, Thank you for choosing Ciputra World Surabaya and for giving us a perfect 10.0 rating. We are delighted that you enjoyed your stay with us and are happy to recommend our hotel to others. Your compliments motivate our entire team to strive for the best service and provide a memorable stay experience. We look forward to welcoming you back to Ciputra World Surabaya on your next visit. Sincerely, Nurhayati Basir, General Manager

Dear Valued Guest, Thank you for choosing Ciputra World Surabaya and for giving us a perfect 10.0 rating. We are delighted to know that you felt comfortable and relaxed during your stay, making our hotel feel like home. We are proud to be your choice every time you visit Surabaya. Your trust and appreciation motivate our entire team to continue striving to provide the best comfort and service. We look forward to welcoming you back to Ciputra World Surabaya on your next visit. Sincerely, Nurhayati Basir, General Manager

Dear Ms. Hana P., Thank you for taking the time to share your experience at Ciputra World Surabaya. We are delighted that you enjoyed your stay with us. We are glad you appreciated the hotel's excellent location, the comfort of the rooms, the city view from the bathtub, and the friendliness and service of our team. Thank you also for your compliments on the mirror art and the welcome cake. We were very happy to be a part of your special moments and create a memorable experience. Your positive feedback inspires our entire team to continue striving to provide the best service. We hope to welcome you back to Ciputra World Surabaya soon. Sincerely, Nurhayati Basir, General Manager

Dear Ms. Olivia C., Thank you for taking the time to share your experience at Ciputra World Surabaya. We are delighted to hear that you were impressed with the smooth check-in and check-out process, the varied breakfast menu with Surabaya city views, and the comfort of your spacious room and bathroom. Thank you for your compliments. Your positive review encourages our entire team to continue providing the best service to all our guests. We hope to welcome you back to Ciputra World Surabaya in the near future. Sincerely, Nurhayati Basir, General Manager

Dear Mr./Ms. A*y, Thank you for taking the time to share your experience staying at Ciputra World Surabaya. We are delighted to hear that you enjoyed your stay, the food, the restaurant service, and the hotel's location, which is directly connected to Ciputra World Shopping Mall. Your feedback is very important to us, and we will take it into consideration to improve the quality of our communication and services in the future. We hope to welcome you back to Ciputra World Surabaya again and provide you with an even better experience on your next visit. Sincerely, Nurhayati Basir, General Manager

Dear Our Valued Guest, Thank you for taking the time to share your wonderful review and for giving Hotel Ciputra World Surabaya a perfect rating. We are delighted to know that you enjoyed our convenient location, direct access to the mall, and the family-friendly activities available. It is also a pleasure to hear that our team made you feel warmly welcomed from the moment you arrived. Thank you for your special recognition of Amari. We will be sure to share your kind words with her as encouragement to continue delivering exceptional service. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Nurhayati Basir General Manager

Dear Mr. Vijarnarso P., Thank you for taking the time to give Ciputra World Surabaya such an excellent rating and review. We are delighted to hear that you were satisfied with our services and that your stay exceeded your expectations. Thank you for your trust in us. We hope to welcome you back to Ciputra World Surabaya again for another memorable stay. Sincerely, Nurhayati Basir, General Manager

Dear Ms. Pamela Z., Thank you for taking the time to share your wonderful review following your stay at Hotel Ciputra World Surabaya. We are delighted to know that you enjoyed the smooth check-out process, your complimentary room upgrade to our Grand Deluxe Room, and the convenience of our direct access to Ciputra World Mall. Your kind feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Nurhayati Basir General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Ciputra World Surabaya. We are delighted that you were impressed with the hotel's convenient location, directly connected to Ciputra World Shopping Mall, the comfort and cleanliness of your rooms, and the service from our team. We are also pleased to hear that the check-in and check-out process was smooth and met your expectations. Thank you for your trust and recommendation. We are pleased to learn that you plan to stay with us again on your next visit to Surabaya. We look forward to welcoming you back to Ciputra World Surabaya. Sincerely, Nurhayati Basir, General Manager

Dear Valued Guest, Thank you for taking the time to give Ciputra World Surabaya such an excellent rating and review. We are delighted to hear that you enjoyed the comfort of our beds, the selection of pillows we provide, and our varied breakfast menu. Thank you also for your suggestion regarding the Round menu; we are pleased to know it was one of your favorites. We hope to welcome you back to Ciputra World Surabaya soon for another memorable stay. Sincerely, Nurhayati Basir, General Manager

Dear Valued Guest, Thank you for choosing Ciputra World Hotel Surabaya as your accommodation once again, and thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you were satisfied with the comfort of your room, the cleanliness of the hotel, and our breakfast. Thank you also for your appreciation of our team, especially the security guard at the ground floor lobby who provided you with prompt assistance during your stay. We will pass on your compliments to him as a token of our gratitude and encouragement. We appreciate your trust and hope to welcome you back on your next stay for another memorable experience. Sincerely, Nurhayati Basir, General Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Hotel Ciputra World Surabaya. We are delighted to know that you enjoyed the spacious and comfortable room, our strategic location with direct access to Ciputra Mall, as well as the breakfast and overall hotel facilities. Your kind words truly motivate us to continue delivering the best experience for every guest. We sincerely appreciate your support and look forward to welcoming you back on your next visit to Surabaya. Warm regards, Nurhayati Basir General Manager Hotel Ciputra World Surabaya

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Ciputra World Surabaya. We appreciate your comments and sincerely apologize for any inconvenience experienced during your stay. Your feedback is valuable to us and has been shared with the related team for further review and improvement. We remain committed to continuously enhancing our facilities and guest experience, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Nurhayati Basir General Manager Hotel Ciputra World Surabaya

Dear Mr. Novi T.L., Thank you for taking the time to share your experience at Ciputra World Surabaya. We are delighted to hear that you enjoyed our excellent location, directly connected to the shopping mall, making your stay very convenient. We are also pleased to hear that you enjoyed our varied breakfast menu, especially your favorite ravon. Your compliments and excellent rating motivate our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back on your next visit to Surabaya. Sincerely, Nurhayati Basir, General Manager, Ciputra World Surabaya

Dear Ms. Maria N.S., Thank you for taking the time to share your experience at Ciputra World Surabaya. We are delighted to hear that you enjoyed the comfort of the spacious room, the cool air conditioning, and the quality of the bed that allowed you to rest fully during your stay. We also appreciate your appreciation for the friendly service of our team. Your positive review encourages our entire team to strive to provide the best service and create memorable stays for all guests. We hope to welcome you back on your next visit to Surabaya. Sincerely, Nurhayati Basir, General Manager, Ciputra World Surabaya

Dear Mr./Ms. T*N*, Thank you for taking the time to share your experience staying at Ciputra World Surabaya. We greatly appreciate your comments and feedback, which are part of our ongoing efforts to improve the quality of our products and services. We are delighted to know that our team was attentive to your comfort throughout your stay. Every guest's experience is important to us, and we have incorporated your feedback into our evaluation so that we can provide even more comfortable and memorable stays in the future. Thank you for your trust in us. We hope to welcome you back on your next visit to Surabaya. Sincerely, Nurhayati Basir, General Manager, Ciputra World Surabaya

Dear Valued Guest, Thank you for taking the time to share your experience staying at Ciputra World Surabaya. We are delighted that you were satisfied with the comfort of our clean and convenient rooms and our location, directly connected to the shopping mall, which greatly facilitated your stay. We appreciate your feedback, which is part of our ongoing efforts to improve the quality of our service and the comfort of our facilities for all guests. Your feedback is invaluable in helping us develop an even better guest experience in the future. Thank you for your comments, and we look forward to welcoming you again on your next visit to Surabaya. Sincerely, Nurhayati Basir, General Manager, Ciputra World Surabaya

Dear Ms. Yeni S., Thank you for taking the time to share your experience at Ciputra World Surabaya. We are delighted to hear that you were impressed with the friendly service from our team, the food we served, and the comfort of your clean and fragrant room during your stay. Your compliments and excellent rating motivate our entire team to strive for the best service and create memorable experiences for all our guests. We hope to welcome you back on your next visit to Surabaya. Sincerely, Nurhayati Basir, General Manager, Ciputra World Surabaya