The fraud of hotel totall ruins my experience staying there.
Me and my friend stayed in a Comford Single Room with a twin bed. To comfirm the bed is twin, separable, I called the hotel before we booked online. The lady staff confirmed the bed is a twin separable bed without extra cost.
Unprofessional service.
The night we checked in. There is an man didn't know the hotel at all. It took him 30m to find our room with a separable bed in there.
Fraudulent hotel
When we checked out. The hotel charged us EXTRA because we actually stayed in a Double room. But we booked single room, now we have to pay extra for a double room...!? It's the worst experience we've ever encountered. Is this kinda a marking strategy they're trying to get more guests It backfired as it ruins everything.. I'll definitely NEVER stay there again.