Overall Ratings & Reviews Rafayel on the Left Bank

This is not a 5 star hotel as advertised, 4 star at best. Hotel looks tired. Staff friendly and room decent size but lacked quality I would expect from 5 star hotel. Notes everywhere about no smoking and had to sign a disclaimer! Only provide 2 bottles of the room and yet another note to say any others would be chargeable. This is not a hotel I would recommend and I wouldn’t stay again.

good location

The room so massive and beautiful with a nice view in the 2nd floor I love love my stay

Good place to stay

Excellent location close to river boat Pier. Great restaurant and friendly staff

The hotel states it is convenient which it definitely is not. The bed was awful and there were helicopters landing on heliport about 100M away all night. No lounge and no proper bar area.

We stayed in emperor suite and whilst it was nice having the hot tub my personal feeling is it doesnt reflect the price its set at, the whole room could do with a makeover so it doesnt feel so dated, the helicopter pad right next door is very annoying which isnt the hotels fault but the sound does get annoying to listen too, the staff are all very friendly and welcoming I cant fault them at all, I would happily stay again but maybe not the emperor suite

The hotel is certainly not at its peak. It feels pretty tired and weirdly done out, they haven't really made the best of an amazing location. Staff were very nice and friendly, my room was big with a great bathroom and all very clean. For the price I paid it was a bargain but don't go expecting anything too swish.

Very good and clean,,, beautiful well decorated and staff are professionals ... Well done. I will definitely recommend it to anyone who love beauties

Nothing like the pictures definitely not 5 star more 3 very dated and cluttered if it was refurbished could be nice does state thst your next to where helicopters land so if you think you can get a relaxing lay in or early night your mistaken. Also there was nlood all up the blinds definitely off putting

it was amazing location nice food

We didn't like that the hot tub was very small. We always had to ask for things that should have been already in place. The hotel getting the massage booking time incorrect, but assuming I had it wrong. All the staff needed to have done was to check emails etc. The lights in rooms etc. Things were not simple enough.

Curry house hotel

An amazing family run hotel.

The bottom line is the Hotel Rafayel is good value for the money in London. However, be ready for its quirkiness. The facilities were generally clean. The room was very large and bathroom was extremely large. Everything was well equipped. They have a very good gym as well as a sauna, steam room and Jacuzzi. The hotel is a bit quirky with rather odd decoration which I believe are meant as artistic, bur rather hodgepodge. The Indian food in the restaurant was quite good. There is a small bar and refrigerator in the room with coffee service for the morning. Generally, this hotel was good value for the money and a very good location in London. It was easy to get transportation to anywhere in the city.

Handy location

The staff is very friendly and attentive the location of the property is amazing

Spacious, airy room, excellent breakfast and prime location.

Room was nice but this is not a 5* hotel.

Great place with excellent staff