I stayed for 2 nights, checked in at 4:00 AM and was immediately admitted to the room. I chose a moderate room, the water heater took a while to heat up at night but it was hot automatically in the morning. I got a moderate room 224 in a private corner with only the roof tiles as a view hahaha but it was okay, no problem. I don't think it's soundproof, someone next door sneezed and chatted until I could hear them, especially since I brought a toddler who would often complain, so it wouldn't be nice to disturb the next room. The food was delicious, the playground facilities, etc. for children were satisfactory, even in the sand park, the staff always cleaned the slides, etc. Thank you to the housekeeping who cleaned room 224 when I left, when we came home the room was really tidy, even the dirty glasses were washed clean.