Hotel Plaza de Armas Cusco

Explore Hotel Plaza de Armas Cusco
9.2
Exceptional
From 373 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Hotel Plaza de Armas Cusco

Number of reviews per page
20
40
Top reviews
virgilio
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Can't have a better location than this! The hotel is located right on the main square in front of the cathedral. The restaurant has a balcony that overlooks the square/plaza and provides beautiful views. The breakfast buffet was great, and if you need a break from it all, you can make your way back for a sweet treat or full meal later in the day. All the great points of interest were within walking distance, and the staff was very helpful- definitely would stay here again.
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Edward
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a clean hotel and the staff was very friendly and accommodating. My only criticism is that the room was small and it was noisy being right next to the plaza.
Stacy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was super convenient…right on the Plaza! The hotel staff was exceptionally helpful. They arranged airport transportation, held our luggage and even helped us navigate out of the area during a very busy festival. We were very pleased with everything about this hotel.
Arlette
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is very nice and good breakfast. Bathrooms are very small. Good location but since it’s right off the main plaza, it does gets noisy early morning
Maria
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Es un hotel frente a la plaza de armas para el Que es sensible al ruido no se lo recomiendo . Pero en general es limpio y su té de coca disponible para 24 horas
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Espectacular, pienso que es el mejor hotel en Cusco tanto en ubicación, servicio al cliente y facilidades! Lo recomiendo!!
Anna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an amazing stay at this hotel! The staff were extremely nice and helped me arrange airport pick up and they were able to speak both English and Spanish. I really enjoyed the room service as well as the view from the café overlooking the plaza. In my opinion, the best view in the city from a hotel! The only thing I didn’t love was the shower temperature changed often and I was constantly needing to adjust it. But given the history of the city and the older infrastructure at times and it’s completely understandable. I would highly recommend this hotel to others with the location being unbeatable!
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Anthony
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Under sink needed cleaning.
Krishna
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place…..as long as you don’t mind being in the middle of the party that can go all night.
Alison
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean but the toilet flush/water was weak. The shower drain was slow. It’s on an excellent location, walkable to all of Cusco’s great restaurants, shops, ruins and cathedrals.
Karin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was wonderful throughout the hotel. We very much appreciated that we got a room towards the back of the building as the hotel is located in a lively area where celebrations go on until the middle of the night. The location is great, right in the center of everything. The bathroom could have been a bit bigger. There was not much room to put our toiletries out. Breakfast was great. In addition to the buffet, we were able to order additional dishes like pancakes, eggs, etc. People like to sit at the narrow balcony for breakfast, lunch, or dinner to watch what's going on at the Plaza de Armas while eating.
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Sarai
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El hotel tiene la mejor hubicación, la habitación es cómoda y todo muy limpio. Tiene una hermosa vista de la Plaza desde el café. Si no puedes dormir con algo de ruido debes considerar la hubicación porque se escuchan los carros que pasan por la plaza. No fue algo que me incomodara.
Nancy
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location is excellent. Lots of activity in the Plaza de Armas. Rooms clean, restaurant good but weak WiFI.
Beverly
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is right at the corner of Plaza de Armas in the center of Cusco - great location and property is well-kept. Staff was very helpful and professional and the breakfast buffet was wonderful with pastries, eggs, sausage, fresh fruit and juices. It was particularly nice of them to store our luggage after we checked out while we visited the Amazon for three days.
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Desiree
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location if you want direct pick up for tours and also walking distance to food and shopping.
Norbert
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff. Awesome room location. Pleasant waiters in the cafe.
Michael T.
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best things were its prime location and that they had a small restaurant on the second floor with an open air balcony facing the busy plaza. The bed, bathroom, and other parts of the room were okay.
Katelyn
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great balcony in the dining area that overlooks the main square. Room was clean and shower was hot. Great and convenient location.
LESLIE
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a very unfortunate checkout experience. First off, I had an early flight and needed to leave at 5:15am. Came down to find the front door padlocked and no one at the desk. Someone did come out. Next, I needed to give them my room key to leave. I thought I’d left it on the desk in the room, so he went up to find it. He said it wasn’t there so I went up with him to find it. Key not there. Also not there was the money I left for housekeeping. Basically he’s not letting me out of this padlocked hotel without the key so I offer to pay for it. He says fine but he has to call his boss and find out how much I need to pay. Boss doesn’t answer the phone. Mind you it’s 5:30am at this point and I need to make my flight. Finally I found my key in my pocket and he un-padlocked the door and let me leave. Being held hostage really ruined the stay for me.
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Rosanna
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location, clean, comfortable king sized bed, friendly and helpful staff. This part of Cusco is very lively, so lots of night noise, but that would likely be the same at any hotel in this area.
Number of reviews per page
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40