6.0
Pleasant
From 171 reviews
Cleanliness

6.6

Room Comfort

6.0

Location

4.6

Service and Facilites

6.6

Traveler Reviews Deluxe Inn

Number of reviews per page
20
40
Top reviews
Luke
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The condition of the room was unacceptable. There were stains on multiple surfaces, making the space feel dirty and neglected. Most concerning was the smoke alarm, which had been tampered with—covered by a plastic bag containing crumbs and tied off with a micro-USB cable. This not only looked bizarre but also raised serious safety concerns.
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Melissa
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Low rating is because of poor locks on door which jeopardized my safety. Can never open the door without assistance and the main lock is too difficult to turn… Also found hair within bed sheets and interior on bed and bathroom door has major cracking from wood
Jon
icon-Leisure
Leisure
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is VERY UNSAFE. The front desk issued a key to a person was knocking on the door one morning, who was not a registered guest in the room. On top of that, our room was grimy, dirty, unmaintained, the entire property is run down and unsafe. They were boogers and other dirt and grime on the walls in the restroom, the towels were stained, the whole floor hadn't been mopped, and we didn't use anything in the kitchenette because it was visibly dirty . Wires hanging everywhere, broken switch covers, missing furniture, and bent metal folding chairs at the dining table. The list goes on. Overall, DO NOT STAY HERE if you value cleanliness and safety when you choose lodging. .
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April
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

After seeing all the reviews and pictures before our stay, we set our expectations very low. Considering that, our experience was better than what the reviews mentioned. The room came with a pretty big sized fridge with a small table that had a built in stove top as well as a microwave on the side. Our microwave was defective and when we asked for a new one, it was immediately replaced which was appreciated. The bathroom was ok. We wish there was more counter space for hygiene in the shower as we had to put our stuff on the floor or on top of the toilet which felt unsanitary. Maybe a shower rack? But, we enjoyed the water pressure in the shower as it exceeded expectations and the towels felt very clean. We came with our own bedding as we had previous experiences with motel bedding having bedbugs but the deluxe inn surprised us with clean sheets and pillowcases (we still used our bedding as we lugged it all the way out here). The owners were super friendly and were very accommodating to our needs. We were able to catch a glimpse of the house keeping staff who did a very thorough job making sure the rooms were clean before the next guest. As for the downsides/advice, I think the Deluxe Inn has so much potential that being said, I recommend a fresh paint job (something other than the color yellow), throw out the built in stove table (just keep the microwave and fridge), and replace the patterned quilt with something more welcoming. The quilt gave off an eerie feeling.
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Mayra
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wouldn’t recommend this place.
jay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very friendly but spartan accommodations. Clean
Juan
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Dirty
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Private
Leandro
icon-Business
Business
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hairs on the bed, floor was sticky, I could hear next door at 11pm.
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We needed a place to stay. I guess this was a big tennis weekend . Not being familiar with the area we were looking for an affordable place. This fit the bill nicely. Kinda close to the train track though. .
Michael
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The motel was fair and friendly. And the price was fair. No fault of the motel but it's in a bad part of town.
Linwood
icon-Business
Business
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I checked in late because I drove in for a golf tournament and they gave my room away, so they gave me a room that didn’t have a queen bed. The bed was hard and loud trains were going by all night, I couldn’t sleep. The microwave didn’t work so I couldn’t heat up my food. The toilet paper holder was broken and paint was chipping off the walls. The lady took my ID and held it over night and finally gave it back in the morning after looking all over for my ID. Do not ever stay here at this Inn, it’s disgusting!!!
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Keston
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

the staff was friendly and attentive to our needs room was clean parking was available for free i will definitely stay there again
Andrew
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

This may be the worst property in the area. Better off at motel 6 down the street.
moises
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I was there for Coachella and the people running the facility were very friendly and accommodating. I really appreciated their help. I would definitely recommend!
William
icon-Business
Business
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Staff were pleasant. Adjacent occupants noisy.
Jessica
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

It was really conveniently located to the Empire Polo Club (about 3 miles). Room was clean, staff is really nice, parking very convenient. Would definitely stay here again.
Harold
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

NOTHING, BED WAS SO HARD WE LEFT 2 DAYS EARLY. DIDN'T CLEAN ROOM OR GIVE CLEAN TOWELS. NEXT TO TRAIN TRACKS, TRAINS ALL NIGHT. NO ICE MACHINE.
Yesenia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Very nice customer service. We arrived late and they had our room ready with AC on and a 12 pack of coke and box of chips in our room. It was very clean and comfortable. Recommend anyone who is going to cochella or just visiting.
Rizal Cloma
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

It’s just a place to sleep and nothing else
Number of reviews per page
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