The staff was very helpful and friendly. We had a great view from our room.

Si quieres descansar, este no es el lugar para eso, tiene demasiadas escaleras y todo se escucha. La comida no es buena y les hace falta mucha limpieza.

The staff at this hotel are amazing. Everyone was super helpful and kind. The views from this hotel are amazing. Surprisingly good wifi. Everything else is average at best, unfortunately. It's not a high end hotel but even for a modest hotel, the constant smell of sewage from the bathroom and the sink is kind of unforgivable. It's also got really poor sound isolation so on Saturday night, we were awake in bed, with all the other loud guests who were running and screaming in the halls until 3am. The lack of water pressure, very little hot water and dirty looking clean towels and sheets are unappealing. The breakfast buffet is not good. Fortunately, town is very close by, is very beautiful and you can get really good food and coffee there.

False Advertisement, Publicidad Falsa! Property too far from city center not a 14 min walk. Hotel located on top of a hill with a very hard walking incline to access the Hotel. Not recommended too families with children, staff is not knowledable and not willing to help! I cancelled & was charged the full amounts per room! Staff hangs up the phone when calling for help. Worst experiance ever!

A NIGHTMARE. Im a solo female American traveler who will never be the same after what i experienced at this hotel. I booked a room at Hotel 1988 for 3 weeks. I was 10 days in & everything was going fine, when just before 6 am on July 11, 2022, two unhuman looking individuals tried to force their way into my room after first unlocking the simple pop lock on the door. Did they have a key?? Who knows, but luckily i had the door barricaded being cautious knowing the times we live in, or they would've gotten in. The hotel staff did NOTHING. I believe they were actually complicit in whatever had taken place. The police were called, and I was treated rudely & then asked by the woman hotel manager to leave the hotel. I had paid over $1,000 usd to stay there, and they would'nt refund me anything, or even give me 1 hour on their patio to make other last minute accommodations at another hotel. The police went into my room, took photos of a few of my personal belongings, against my wishes, God knows why, threw them in a trash bag, not even letting me pack my own stuff, and then shoved me down several flights of stairs to the exit. I could not BELIEVE I was being treated like a criminal for no reason when my own safety had just been compromised by the near break in of my hotel room at Hotel 1988. The entire situation was highly dangerous & suspicious. I DO NOT RECOMMEND THIS HOTEL. AT ALL.

If you want to save money go for it. If you are used to living in these conditions then you will be fine. It’s extremely loud and noisy. From dogs barking all night to hearing people at all hours of the night. The hotel is located on the outskirts from the center of the city. Has good view of the city during the day. Hot nights with no A/C. My biggest complain is the rude receptionist or receptionists at the front desk. This is the only reason why I won’t be back there. Get a better service elsewhere!

Amazing hotel, amazing stay loved the bar, good service hot water…. Really good complementary breakfast

The location of the hotel gives you an excellent photo opportunity, but is on the edge of the town on a steep hill. There is only hot water for the shower, not for the sink. Room is small with intermittent internet. Breakfast is ok. I would only stay one night.

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Not accesible for handicap people. Many many stairs. Other than that great. Parking is hard to find. If you go and there’s no parking you’ll have to pay out of pocket $100pesos to park elsewhere. It’s not near downtown takes about 15 minutes to get down there. Great staff! And complimentary breakfast.

The problem is that they don't have elevator just stairs. There is only a ramp to parking the car.

Nice and friendly staff. Hotel is beautiful and clean. The restaurant was a bit unorganized and overwhelmed by our large group and some family members never got their food, but other staff members stepped in to help as best they could. Their enchiladas were great and their breakfast was delicious!

The room didnt have towels and toilet paper had to go to the front desk and ask for them . The restaurant in site was not ready the food was cold and they gave us some of the food late

Pool was nice

The hotel is very nice and hhas a great view of Guanajuato, however there's a lot of uphill walking and very steep streets if you're driving. It is near the historic city center. About 10 to 15 min walk downhill. It has a nice pool with a view and lots of steps. It is not handicapped accessible. It has a nice restaurant with accessible prices. Wifi is depending on the area your room is. Mine was really bad (206) There's no a/c in the room or a fan. Overall is nice just for sleeping. Although I could hear my neighbor snore and thought it was the llorona. Parkingis off-site and on the street. If you want to park it on their uphill driveway, you'll need to leave the keys so they can move it. There are quite a bit of amenities that can be delivered to your room.

Beautiful area of hotel and exterior, the only thing about this hotel is that they have no elevator, so prepare yourself for stairs lots and lots of stairs, 😅 they are really nice and offer free breakfast with your stay.

Good hotel everything was perfect

Unable to get into the Pool, they had a private party unable to even get umbrellas to be able to be at pool. Tons of steps to be able to get to your room

The hotel has no elevators, no A/C and the food wasn’t so good. It was a little noisy.

El hotel esta bien en sus instalaciones, el desayuno bien a secas, la ubicacion no esta exactamente en el centro pero si muy cerca caminando o en carro.,,, Lo unico que si me molesto es que deben ser mucho mas explicitos a que NO es apto para personas discapacitasas o de la 3a edad. NO tiene elevador, tampoco tiene estacionamiento solo una rampa bastante inaccessible por carros obstruyendo el acceso;;; la entrada principal al Hotel es bastante limitado, siempre tiene carros atravezados y debes subir facil unos 30 metros de altura en escaleras caminado debido a un mal control de carros que obstruyen el acceso. Tambien ya confirme que en Expedia o Hoteles.com no tienen ningun aviso o informacion sobre que no es apto para personas dicapacitadas o de la 3a edad y esto debe ser mucho mas claro para entenderlo.