Overall Ratings & Reviews Carpenter Street Hotel

I did NOT stay at this hotel. The appearance was not as advertised in the photos. I after i arrived, I decided to stay elsewhere

Wonderful location.. Very clean. Used by a lot of people from the nearby hospital. We used it for the downtown access. Amazing access point.

Nice clean hotel close to the Lincoln home

Everything was very good, including breakfast. I would stay here again.

This hotel is perfectly located for sightseeing and touring Lincoln museums, Presidential Library and a beautiful downtown area. The desk staff and housekeeping staff are friendly and happy to accommodate. There are plenty of amenities. After a long trip hauling animals, they allowed us to check in early. We would stay there again.

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Two night stay was adequately satisfactory. The hotel is a bit dated, but completely serviceable and safe. I would totally recommend staying as long as you’re not planning to spend too much time in your room.

Everyone was nice and shower was amazing

Excellent service.

It was convenient. Nice enough for a short stay. Friendly staff. Breakfast left a lot to be desired.

Young man at desk was amazing. Helped a family member find hotel when he got lost in Springfield. Very good breakfast. Quiet location even when hosting a group of students in for the state finals.

In question the cleanliness. The room smelled, so we bought air freshener and used the whole can. The sink didn’t have a stopper and it looked like someone lost teeth or dentures in the drain. See pic.

NI’m ce hotel on the edge of downtown Springfield.

Do not stay here. Dirty, sketchy, terrible management. We came to Springfield to see Lincoln Memorial and museum. We originally planned to stay 2 nights, but realized right away that the neighborhood was a high crime area and we did not feel safe. I was worried about leaving my vehicle in the parking lot over night. We tried to be polite to staff, and just explained that we saw everything we wanted to in Springfield. We did not want to cause an issue and even offered to leave a good review. They refused to refund us for the night we DID NOT STAY. On top of that the continental breakfast was terrible, the milk they put in the fridge was spoiled, bagels were rock hard, and there was almost nothing to pick from. The hotel smells terrible and the rooms were filthy. It smelled the mildew and cigarettes. Save yourself the trouble and stay far, far away from this place. We would have been so willing to leave a good review if management was the least bit accommodating.

For the price it was fine. However, for a no smoking hotel, our room reeked of marijuana. Also, mold on bathroom floor and walls next to tub.

Front desk concierge Corrina was friendly, helpful and informative. Staff was always smiling and kind. Fitness room was convenient and quiet. Good location/parking. The only problem I had is the breakfast offerings were lean. I'm not a big fan of biscuits and gravy and wish there would have been some basic protein, like pork sausage and eggs, in the breakfast.

It was ok for the money. I wish I had stayed a little closer to the Lincoln Museum.

They need more breakfast we enjoy say there

Convenient location, reasonable price, clean

Great place, safe location, lots to do and see nearby.