Good hotel; friendly staffs.

Very clean with friendly staff. Beautiful view from restaurant. Breakfast was OK, but I didn’t really like the food at the restaurant, so I would go downtown for food. Location is a bit inconvenient.

Meu nome é Nathália e meu noivo, Andrew. Ficamos apaixonados com o hotel! Tudo é perfeito! Esperamos voltar no próximo ano e levar nossa família. A equipe do hotel é do restaurante é extremamente educada e agradável.

Clean, comfortable, warm, beatufiful view, overall very good for the price.

Staff was very nice. Breakfast was good, but the brewed coffee was terrible. The espresso machine was far better. The rooms can use a little maintenance; lighting in the bathroom could be much better!

Breakfast should be improved.

The hotel was extremely over priced and we had a terrible experience. The walls were paper thin and every noise was super loud. Every morning we were woken up at 7 by breakfast noises. And the noise from the restaurant lasted until 11pm. One day they shut off our hot water with no warning. When we called, it took 2 hours to get it back on and after it was brown water. They told us that was normal and wouldn't do anything about it. The hotel is very far from everything and they don't allow you to bring food into the rooms. So you either have to drive back into town for food or eat at their restaurant. The restaurant was fine, but the breakfast was terrible. Everything was dried out and cold. When we complained about not having water and the noise, we were told the room was non refundable, so they would do nothing to compensate us. Save yourself hassle, money, and stress and stay somewhere else.

The staff was kind and helpful, the room was comfortable and clean, and I was very happy.

The view of the city and bay is amazing. The hotel is away from the city and doesn’t offer local restaurants and shopping unless you take a taxi into town.

Great rooms high up the hill overlooking the city and waterfront. Terrific staff. Just be aware if you want to walk downtown it’s about a 30 minute walk with steep uphill on the return.

snowcapped mountain view while sipping your hot chocolate and/or coffee

This is a good hotel with a very nice view from the dining room. The staff were very friendly and helpful. The breakfast is only ok.

WiFi was not that great in parts of the hotel but otherwise all very accommodating

Very OK hotel. The staff is nice and the views are amazing. The breakfast was terrible however. The rooms have paper thin walls so you will hear everything from your neighbors.

Clean and the personal , very attent and demostrate how to treat the customer

The hotel afforded fantastic views across the Beagle Channel and our room was spacious and very comfortable. Staff on reception were helpful in booking taxis to take us into town. We walked on our first day but felt the long trek uphill back to the hotel was a task too far!!!!! The staff in the restaurant were extremely welcoming and very attentive.

Great little hidden gem hotel. Beautiful view from the hotel room, nice breakfast. very close to viewpoint. It is 5-10 mins drive up the hill from the city centre, we had no problem as we had a car hired. It was great to avoid crowded city centre, but still enjoyed everything from short drive.

Going to Ushuaia was an incredible experience! We had a hard time choosing a hotel, but we wanted something with a view, and the Altos delivered! We had a huge room with our bed, a desk area, a couch, a balcony, and lots of space. The views over the Beagle Channel were fantastic, and I got great pics of sunrise! Also, it was one of the best breakfasts we had. There was limited selection, like all of our hotels in Patagonia, but it was the best of them. The eggs were tasty (many hotels in Argentina that provide breakfast do not provide eggs), the cookies were delicious, and there was a modest selection of pastries and cereals. The staff was very helpful. Our flight was late, so they helped us arrange a trip out to Tierra Del Fuego National Park even though it was afternoon when we arrived. It took the woman at the front desk a lot of calls to organize, and we are so appreciative that she did! The only real downside to the hotel is that it is a ways out of town. We chose the hotel because of this, since it is up the hill and has a nice view, but if you want a hotel that you can easily walk to restaurants, museums, etc., then this is not the hotel for you.

This hotel was very clean and comfortable. It's a little bit out of the central business district but the view makes the trip worth it! The hotel helped me make last minute plans which made my trip all the more enjoyable. I would stay here again.

Hotel is nice but location is not. It is away from the downtown area and other eateries. The hotel staff was not as accommodating. There were no basic amneties like water, coffee/hot water in the room. When asked if we can get some hot water or coffee delivered to the room, they basically said No.