8.8
Very Good
From 357 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Pillows Hotel Cebu
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Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
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Traveler Reviews Pillows Hotel Cebu

Number of reviews per page
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Customer reviews
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Pham M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staffs there are really nice
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Claudine A. S.
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Worth the price and great service
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Aulia E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staff is friendly and the hotel is so amazing.
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ayu k. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Security sigap dan resepsionis sangat ramah, liftnya cepat, kamarnya luas dan bersih, kamar mandi juga bersih. Kasurnya 2 single dijadikan 1 jadi luas banget dan 4bantal kepala, lokasi strategis di tengah kota, sarapan diantar kekamar. Worth the price so much. If i visit cebu for sure i will stay again in here.
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Juvy P. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 109 week(s) ago
I had the most amazing stay at Pillows Hotel I feel the warmth welcome of the staff, it is so affordable with free breakfast.
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Eldo S. M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 110 week(s) ago
Good things: It's quite calm, not noisy. The staff were friendly. The room was clean and cleaned when we went outside. Bad things: The light headed to the room was too dim, the hot water wasn't working at the time and the most annoying thing for me was the internet which was not stable after 1 or 2 minutes log in. The Management should give the attention for this one due to make poor feedback/ review from your guest, especially for the foreigner as well.
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Randolph R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Clean and very accessible in food, and places to visit. The room is clean and the bed thruly holds it 's name pillow Hotel. I have a good sleep. And the breakfast is good simple, like the option either white rice or black rice or white bread or wheat bread. The staff is very helpful in all our Inquires and question.
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Lauriciana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 191 week(s) ago
One of the best budget hotels .. thrilling free breakfast and nice room. and walking distance to cebu doc .. staff was nice and kind .. thank you traveloka .. we even mentioned you in our vlog .. 😘 Kuya JM TV vlogs.
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Christian M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 280 week(s) ago
The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.
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Gustavo G.
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Romantic
icon-origin-TRAVELOKA
6.9
/10
Reviewed 281 week(s) ago
Hotel staff was great, clean room, the breakfast was not great as they measure the food as if is for children and not an adult. One sad incident was our toothpaste, brush,and personal hygiene was stolen from our room on our last day. We will not return to pillows as our trust was broken.
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Angela w.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 281 week(s) ago
rooms are value for money, breakfast is good only receptionist is not that good.
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Melody
icon-origin-TRAVELOKA
8.5
/10
Reviewed 284 week(s) ago
Pillows Hotel Staff were courteous. They have upgraded our room without extra charge. But what needs to be improved is the lighting for it was so dim. Better to have a brighter light at least in one area since no window to view outside the hotel that can possibly give light for the day. All in all it was a good hotel.
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Russel B.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 285 week(s) ago
No hand soap in bathroom and when asked they don't provide it. No basic condiments such as tea and coffee, bed comfortable, hot water in shower good, aircon ok, room size good but no furniture at all. And was charged 300p for one of the bath towels which was accidentally marked but mark would of been easily removed if given the chance. cleaning bill said 200p but was charged 300 on checkout even though we showed receipt. Breakfast was very ordinary as well. won't be staying in Pillows again not a great experience. my rating 3 out of 10
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Maria L. F.
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Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 286 week(s) ago
We got this room last minute and arrived past midnight. We need a place to be able to sleep comfortably and we did. Overall, we were satisfied. The staff were courteous. The room was clean and sheets were fresh. The interior of the hotel is so cute. I love it. The breakfast is delicious! Note that there is a security deposit of 1000 pesos which is refundable upon checkout.
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Bryan B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
First time to be in Cebu, and I had the right decision to stay at Pillows Hotel, Though we did’nt like the first room that we got but a big thank you to Grace of the reception, she offer us a nice and spacious room.Also, location wise it’s located next to Fuente circle where you can find a lot of food place to eat.
1 people find it helpful
Rocky C.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 289 week(s) ago
Love the location next to the two major hospitals (Chong Hua and Cebu Doctors). Parking in that whole area of town is horrific. They only have parking for about 5 cars, but I seem to find one open most of the time. Rooms are small but well arranged. A/C's always work well and the hot water is great. The free breakfast is a small scoop of rice, one egg, 2 pieces of bacon, and a cup of coffee. Only one elevator
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Michaela M. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 289 week(s) ago
The room was nice and the bed was comfortable. The food was good and their presentation was cute 😊 The staff were also polite and friendly and the room service was good. My only problem were my neighbors from the other room, they were so noisy 😅 Other than that, it was a good experience.
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Billy R. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 290 week(s) ago
My friend recommended pillows hotel for my stay before I go back to davao. My experience for this hotel was awesome and amazing. Their customer service were excellent. The manager who assisted me was so kind and polite. Also, the staff always wear a smile on their face and greeted me every time I encountered them. I like the positive vibes of this hotel. The food was superb and delicious but they served less scrambled egg than I expected. I think the one they served was not the whole egg. Hahahaha. The room was so spacious and super neat. The rates were cheap but quality doesn't compromise. Five stars are not are not enough to rate them. I will definitely coming back this Christmas break.
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1 people find it helpful
Viki N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 295 week(s) ago
Great location! Near fuente osmena circle and establishments, also near Larsian where you can eat fresh seafood and our fave, cebu longganisa. The room was clean and spacious, the mattress and pillows were so soft that we slept babies! You can also opt to get early breakfast if you need to check out super early (e.g. for us we checked out at 2 am).
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1 people find it helpful
Leila G. C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
Nice and spacious room, delicious breakfast.
1 people find it helpful
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