The parking lot was unploughed, with two-foot snow drifts. There was NO hot water, therefore the jacuzzi was a ‘cold tub’*. No smoke alarm in the room and we were advised which electrical outlets we shouldn’t use as they were unsafe. The staff were nice, but the office closed at 5pm. Although I appreciate the kettle they gave us to heat the tub, it was ineffective. *My partner noted that the hot tub would be perfect for polar bears or those training to be navy seals.

no honestly that motel was horrible because there was no hot water there was no heat we couldn't have a shower so

On arrival I was told that Expedia cancel my reservation which was show to me then I had to wait to see if I could get a room finally did could not even get a shower due to the time I had leave 10 minutes to get to and event four minutes away from there came back at 1am sleep didn't even use nothing the room check out at 9 am would not go back it also said it provided breakfast that's not so on asking

First room I checked into stank like cigarettes and the smoke detector was unplugged. Switched rooms, but had issues with water pressure (barely anything), heating was so bad (all rooms had a tiny portable heater that wasn’t strong enough but fused the power in my room twice), there was a window without a curtain which is a privacy issue, mattresses was hard. However the staff were nice and helpful.

this is the first time Im giving bad reviews, normally when I dont really like the place I let it slide but this time I guess people from the management should know the room was terrible super dirty, the washroom was dirty too and the water was leaking everywhere I will not recommend this place

Good parking available. Lots nearby for dinning, shopping, grocery, etc. Around 10 minute drive to Niagara Falls. Small fridge in room. Tap made a loud noise. Friendly service.

Rooms were in disrepair 1 ropm was missing the fridge, tv not working, 1 lamp. At time ofcheck in, we were upgraded to this room. The 2nd room no toilet paper holder, toillet seat not attached and found a cockroach in the bathroom. Both rooms, the mattresses were extremely hard. Very poor experience. I will never stay there again.

While the hotel was clean, we were still asleep when the employee tried to barge into the room while we were sleeping to inform us that it was time to check out. We weren't dressed and this was a serious breach of privacy. And the room was described as having a whirlpool tub, no such accommodation. Bare electrical fixtures, and bare minimum accommodation. Will go anywhere else instead.

Front desk was very cheerful and helpful. Free parking.

It was good experience

i wanna visit again

Extremely dirty mold no tv cockroaches

This place is alright. However After 1am TOO NOISY!!!!! Bed too hard No night lights? Missing night table Not many towels Neighbors and people outside causing excessive noise after 1am. Pot smoking

4.5/10 - The room we received was what you’d expect for being a motel. TV didn’t work and was ancient, bathroom door didn’t have a lock, the fan in the bathroom made a constant loud noise every time the light was turned on, no counter area in the sink, nightstand was missing a drawer, limited wall plugs, and the furniture was okay. The locks on the room door was okay but concerning since it’s just an electronic door handle with a keycard, and those chain locks from the inside. We never used the dresser and there was no other furniture besides what was mentioned, along with a mini fridge and two average beds. There is no closet and a few hooks on the wall. The bedroom and bathroom had squished bugs on the ceiling. If you are planning to travel out all day and be in the room to only sleep at night for a day or two, that would be the best benefit. Unless you get one of the rooms up top like my brother in law did (which were so much better in quality and well worth the money, plus had nice furniture, a modern TV, working bathroom, and overall felt like a hotel room). Girl at counter is sweet and parking spaces are nice, but man did she give us a sub par room lol. If you want places to visit, you have many fast food and local business to eat at. There is Clifton Hill and Niagara Falls in walking distance as well. Just be prepared to walk a lot and park your car at one of those private parking lots for around $30 CAD. It’s impossible to find parking in Niagara Falls lots.

Tried to change my reservation and they wouldnt let me change it

Although old and a bit damaged rooms where clean.

The kitchen it was always closed at the morning

Air condition Bowring hot air, no remote for the television. Room hot and nasty. Will not recommend this place for my pig, looks like all refugees end up there.

Good

Mattress rock hard, no cups (had to drink out of an electric tea kettle). No cleaning for 4 days (had to run out at night to buy toilet paper) because of limited office hours. Trash not emptied during entire time. Was not able to confirm that my deposit was returned (not at all sure why you had to put one down) because my check out was outside of office hours. You also have to make sure that you check in during their office hours, even though you technically paid for the room the night before. Checked out early. But no bed bugs and excellent location! No real safety concerns and pretty quiet. But very inconvenient to stay in and lacking in services that I felt I paid for.