Breakfast service was a little chaotic due to the numbers of residents eating in one sitting, with only 3 members of staff on duty. The selection and quality of food however was very good. The staff are always busy but extremely approachable and will always help if there is an issue. The rooms are clean, a little basic but comfortable. The swimming pool is very good and a huge asset to the hotel. The hotel is ideally suited for walking into the town of Lyndhurst, just a few minutes walk away. Free parking with electric charging points available.

Very Dog friendly, great staff, competitive pricing, rooms are a little tired, but good value.

Lovely property just few minutes walk to high street with.. beautiful and clean room. Staff member was lovely and helpful.

Lovely breakfast great staff

Plenty of parking available, with electric charging points for those that need them. The hotel is dog friendly. Ideally placed to be able to walk into Lyndhurst. Having a swimming pool is a great asset to the hotel.

Nice room lovely staff and enjoyable stay in a lovely location

Lovely hotel with very good service

Very friendly staff. We loved our stay, as did the dog, and we’ll be back!

Great hotel close to Poultons park. Lovely little swimming pool that the kids loved. Dog friendly too is a bonus.

Free parking friendly staff nice room nice breakfast

Overall, this was a nice place to stay. I had Room 10 and unfortunately there was something dripping outside the window the whole time though, which woke me up a few times in the night. The room decor could do with an update/redecoration. The bathroom too. But it was ok for what I needed. It would have been nice to see a Bar Menu out somewhere to know what food was available. Any staff I encountered were great. Thank you!

Bed Comfy, breakfast very good. Expeller not working in bathroom so room was a bit musty.

I booked this hotel expecting 4-star standards, but the experience was very disappointing. There was no housekeeping throughout my stay - the room was not cleaned, the bins were not emptied, and towels were not replaced. For accommodation advertised as 4*, this is simply unacceptable. Basic facilities were also lacking: the shower had very poor water pressure, and the water was never properly hot, only lukewarm at best. These are essentials you’d expect at any decent accommodation, let alone one rated four stars. I would not recommend this accommodation to anyone expecting genuine 4-star comfort and service.

Good except the key cards were a bit of a pain and the bar staff although very nice needed to be better trained. Shower in my second room (12) was very weak and not always very hot.

Lovely property in a great location in Lyndhurst. Super friendly staff and nice comfy rooms

The Hotel is nice, the staff are also very polite and helpful. The location of the property is wonderful. The

Good size room with four poster bed and view over the courtyard. Plenty of hanging space. Decent size indoor swimming pool. Changing Rooms very hot, so went back to our room to shower.

Avoid

Disappointing. My expectations were higher based on the scores. They only could serve pizza at dinner, so not a restaurant. And they failed to tell me there was a pub 100m away that served food. Walls were thinnsh, i had noisy neighbours and had to get reception to ask them to be quiet. Adjacent plumbing noises also went right though the room. Staff friendly and place was clean, and the room was comfortable.

Staff very friendly, super clean room and very convenient for Lyndhurst. Pool an extra bonus!