8.4
Very Good
From 427 reviews
Cleanliness

9.0

Room Comfort

7.8

Location

9.6

Service and Facilites

8.6

Traveler Reviews C. H. Chelo

Number of reviews per page
20
40
Top reviews
Jesus
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Habitaciones pequeñas y el baño pequeño, muy buena ubicación, durante nuestra estancia hubo momentos que no servía el elevador y el hostal está en el 3er piso , el Personal muy amable y servicial
Maria
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good property. Good hosts. Excellent location. Only problem is the elevator, went non operational two times during a week. But they fixed them the soon as they can.
John
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Cons: bathroom particularly sink was tiny, noise from other rooms interrupted our sleep the 3 nights we stayed here. Room is really meant for one person, too tight of space for two people. Pros; location, value for money and we would stay again.
Jorge
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Place is clean and nice, people are very friendly. Good experience overall.
Maria Enilda Velez
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean
Michael
icon-
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean room, staff were friendly and attentive. Hotel well located for those passing through or exploring Madrid. Very well located for running in Parque Retiro. My only gripe is that I could not open the hand soap in the little packets, would be better if the hand soap was in a dispenser
Pablo
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Al good.
MICHAEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was helpful. The radiator to heat property did not work well. There was an extra charge to use safe box. Not much room for bathroom.
claudia M
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

My kids love it, because is in the middle of there favorite stores…
Jorge
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The most important part was the location, the room was bit small but it had every things included a small fridge which I never used but it was nice to have it, breakfast availability would have to be nice but I understand it’s a small hostel but it was great the fact that You have a coffee machine full of hot beverages (Love that), I would improve the size of your lavatory and a nicer space for your toiletries ! In general I was happy with my choice !
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Malena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Todo bien
Jorge
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Close to everything.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor concerns. Overall, the property was nice and the staff friendly.
Malena
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Todo muy bien,excelente ubicacion
Mary Jane
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room smelled like mold and the toilet had the paper across to show it was cleaned but when the lid was lifted there was urine and toilet paper in the toilet so obviously not cleaned. I told the staff I could not stay there with mold and they refused to give me a refund for 3 of the 5 nights. I have never had to leave a place before and angry they won’t provide a refund.
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Sing
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

ok place to stay overnight for a budget
Humberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice but small.
Alejandro
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos.
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Grazyna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.
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Guadalupe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.
Number of reviews per page
20
40