Amazing / dependable housekeeping service. Very nice, clean room; great location and right by the train.

Great breakfast. Helpful members. Amazing Spa

The hotel is centrally located so is within walking distance to some attractions and restaurants. However the bed and pillows were hard and woke up sore and stiff

Loved the included spa days, nice staff, good breakfast, great location

Unfortunately, the room did not meet cleanliness expectations (hair on the bed/floor and a dirty bathroom). On a positive note, the staff were very friendly.

Our room was awesome. Clean, spacious, little kitchen. Hotel was lovely and a great location to bars, restaurants and cafes

Clean room, good breakfast, room not in the same part of the hotel as the spa section, so I had to go outside to get to the breakfast room

The hotel’s location is very convenient and easily accessible to nearby subway stations, which made getting around the city simple. However, our check-in experience could have been better. When we entered the room, it was not yet ready—the sheets were not fitted, garbage had not been taken out, and the bathroom towels were left on the floor. We informed the receptionist and were asked to wait about 30 minutes for housekeeping to prepare the room. Breakfast was okay, though fairly average and could benefit from more variety or quality. Overall, the stay was decent, but improving room readiness at check-in would greatly enhance the guest experience.

Room was in good condition, was central to a lot of restaurants.

Room was clean. Staff could have been more pleasant.

The staff was so welcoming and the service was fast! Best hotel experience ever and so affordable! Highly recommend staying here!

Front desk staff were very accommodating and friendly. I would recommend this hotel in fact I already have!

This place is basically a bunch of older small studio apartments that have been repurposed for hotel use. Very noisy rooms; you can hear others in there room at all hours of the day/night. Stiff mattress, they overbooked the parking lot, loose fixtures and a toilet that doesn’t work very well. The free breakfast was poor. For the money; there’s other stuff available near by. Front desk staff were friendly enough, but I wouldn’t go back.

All good

In my Assigned broom the water was not working, the staff changed to a bigger room but the heating was not working properly has the room was cold.

The room is not AT ALL what was advertised. It said queen bed, it's a double, and so old you can feel every spring, there's no hot tub in the room even though the photos of the room we picked clearly had them advertised. The wifi was spotty and you could hear people having a conversation right outside our room door

Chambre impeccable, accueil courtois. Petit déjeuner inclus raisonnable Je recommande

It was like a tiny little oasis, in the middle of a big snowstorm.. It smelled great. The room was very nice and clean and comfortable, and the breakfast was outstanding

No sure it was fresh. Hot tub Luke warm.

L’accueil, la courtoisie. La propreté. Superbe expérience. La chambre aura bientôt besoin d’un coup de peinture. Le reste est excellent!