We had to take 2 elevators to get from parking to the 3rd floor where our room was. Both elevators were making terrible noises, and the door to the parking area was not secured. The room size was pretty good, but the mattresses were very uncomfortable. Metal frames made noises whenever we moved, and the mattresses themselves were like sleeping on boards, and the pillows were flat and pretty useless.
Staff was very friendly, and I appreciate that.