We are a family and often vacation to rent hotels and villas, this time very very disappointing. The arrogant reception of the operational manager did not consider us guests and worse there was no communication with the reservation staff and my son was me until my husband was invited to noisily and had no good intention to apologize for his hotel. The condition of the villa is very dirty, the sheets are stained, the water comes out small and iron bauk, the yard smells of animal feces, very unworthy of the service of the manager especially.