The Silk At Dago By Kazeem

Explore The Silk At Dago By Kazeem
8.4
Very Good
From 2,332 reviews
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Cleanliness

8.0

Room Comfort

8.1

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about The Silk At Dago By Kazeem
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Ambiance (27)
Distance to City Center (26)
Bedroom (23)
Bathroom (21)
Accessibility (20)
Staff Friendliness (20)
Room Space (19)
Hotel Area (19)
Soundproof (18)
Surroundings (17)
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Traveler Reviews The Silk At Dago By Kazeem

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The price is actually commensurate with the quality and size of the room, but I didn't like the bathroom being so close to the wall and the fact that the housekeeping staff left the mop and broom right in the hallway. Other than that, the location is great, and the staff is quite helpful.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
My previous experiences here were fine. But yesterday, I happened to be on the first floor, and there was a lot of noise from people hammering nails, as if someone was working. It was very disturbing.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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A***n
icon-Staycation
Staycation
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8.8
/10
Reviewed 9 week(s) ago
Friendly staff, elevator is just right for 3 people, lots of open space
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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V***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 11 week(s) ago
Comfortable hotel for family... Will stay again..
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2 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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Abigail S. H.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 19 week(s) ago
Let the picture say it all. It's really a no no no. The communication between FO and HK is very uncommunicative. There was an item left behind, when asked for the first time, the answer was no, until they insisted there wasn't one. Once after going up to room 1 to 1 again, when it happened to be the same party, whether it was FO or HK, they said that the item was in front of them, already in plastic and labeled with the room number. Even though the other room had been upgraded because the room smelled of armpits, I swear it really smelled, but still, no.
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+5
3 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Ms. Abigail, First of all, we sincerely thank you for submitting your review. We apologize for any inconvenience you experienced during your stay at our hotel. Regarding the unpleasant odor in your room, we compensated you by upgrading your room to a higher category complimentary of charge. As for the items left behind in your room, we will contact the relevant department to resolve this issue in the future. Thank you for your support. We hope this motivates us to strive for even better service. We wish you and your family good health. Sincerely, The Silk at Dago Boutique Hotel Management
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 19 week(s) ago
bed bugs!! We can not sleep well and it's too bad.
5 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
A wonderful stay! The room was comfortable and beautifully designed. The staff were friendly. Thank you.
2 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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S***a
icon-Leisure
Leisure
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6.3
/10
Reviewed 19 week(s) ago
The room was poorly maintained, with many stains and flaws. Initially, I was given a smelly room due to leaking floors, and ended up having to move. The parking lot was also cramped. Checking out later than half past one resulted in an extra charge. The only plus points were the strategic location and spacious room, otherwise, everything was lacking 🙏🏻
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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M***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 20 week(s) ago
The staff and location are good, but the parking is very inadequate, and the room doesn't meet expectations. It's too small for this price. The toilet is very cramped, with the front left corner facing a wall. The hotel owner seems to have been too pushy with the extra space.
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 21 week(s) ago
The hotel is old, when I entered I was shocked to see the room like that, the sheets were also full of brown stains, it was uncomfortable
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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Eko B. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The hotel is nice and clean, the staff is friendly.
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Accommodation's Reply
24 Nov 2025
Dear Mr. Ego, Thank you for your review. We look forward to welcoming you back to The Silk at Dago again. Thank you. Best regards, The Silk at Dago Boutique Hotel Management
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S***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 26 week(s) ago
The location is actually strategic and typical of an artsy hotel. The hotel staff is friendly and helpful. Each floor has a dispenser for refilling drinks. There is a prayer room on the 3rd floor, the room layout is quite narrow for the deluxe type. The only downside is that cleanliness needs to be maintained. The bed sheets have stains, the towels are also yellowing, and the queen bed is actually a combination of single beds, so sleeping in the middle of the sinkhole. And the swimming pool is also full of leaf litter. The only plus is that there are several cafes and eateries nearby. So it's still worth it so far.
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Accommodation's Reply
13 Nov 2025
Dear Hotel Management, We would like to thank you for your review and for your support and suggestions, which we hope will be a driving force for us to improve even more. Thank you again and we wish you and your family good health always. Best regards, The Silk at Dago Boutique Hotel Management
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Strategic location, easy to get around. All the staff are friendly and very helpful. The surrounding area is complete with everything from minimarkets to street food stalls. The lighting needs to be brighter, especially in the bathroom (replace with white lights).
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Accommodation's Reply
13 Nov 2025
Dear Guest, Thank you very much for your valuable review. We appreciate your support and feedback. We hope your feedback will help us serve you better. Thank you again. We wish you and your family good health. The Board of Directors of Sylgard Boutique Hotel
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N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 27 week(s) ago
The old towels and bed sheets were yellow and had blood stains, the cupboard and bedside table were dusty as if they hadn't been cleaned and some of the bathroom was damaged.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review for Traveloka. We apologize for the inconvenience you experienced during your stay. We will take your review into consideration to improve our service. We sincerely hope to welcome you back to The Silk in Dago. Thank you. Best regards, The Silk in Dago Boutique Hotel Management
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U***y
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 27 week(s) ago
beyond expectations, when booking happened to get an expensive price when there was no promo. I thought that with a fairly expensive price the hotel was according to my thoughts, but other people's assessments were different, it was cute there was an elevator but it was very small, only fit 2 people, if the location was good, close to everywhere and on the roadside. for me not yet..sorry..
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review for Traveloka. We apologize for the inconvenience caused by the limited elevator space. We will definitely take your review into consideration to improve our facilities. We sincerely hope to welcome you back to The Silk in Dago. Thank you. Best regards, The Silk Management in Dago Boutique Hotel
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 28 week(s) ago
The mattress was uncomfortable, and the pillows and towels were a bit dull, making us unsure about cleanliness. The bedroom door had to be closed tightly, which disrupted our restful night's sleep due to the annoying sound of the sensor from the other bedroom door.
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Accommodation's Reply
06 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review for Traveloka. We apologize for the inconvenience you experienced during your stay. We will use your review to improve and develop our facilities. We sincerely hope to welcome you back to The Silk in Dago again. Thank you. Best regards, The Silk in Dago Boutique Hotel Management
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Rahmat B. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Mr. Rahmat, Thank you for your review. We look forward to welcoming you back to The Silk in Dago again. Thank you. Best regards, The Silk Management in Dago Boutique Hotel
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Arief P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable, especially since I chose a twin bed and got a terrace too.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Mr. Arif, Thank you for your review. We look forward to welcoming you back to The Silk in Dago again. Thank you. Best regards, The Silk Management in Dago Boutique Hotel
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Desi N. O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
So far so good 💕💕💕💕💕☺️☺️☺️☺️☺️
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for your review, Daisy. We look forward to welcoming you back to The Silk in Dago. Thank you very much! The Silk in Dago Boutique Hotel Management Co., Ltd.
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R Putut S. B. W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Friendly service.. Easy to get everywhere.. But only the mattress needs to be replaced.. Overall it's good
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3 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, We would like to thank you for your review. Thank you for your support, which we hope will motivate us to do even better. Once again, we thank you and wish you and your family continued health. Best regards, Management of The Silk At Dago Boutique Hotel.
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Number of reviews per page
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