Overall Ratings & Reviews Pueblo Quinta

DO NOT STAY HERE IF YOU WANT WIFI OR PLENTIFUL HOT WATER - bathroom door didn't shut and shower head kept detaching and soaking the whole area. Had to keep turning water on and off to get hot shower.

Perfect secure location

Cleaner only comes in Tuesdays and Fridays slight infestation of ants

Lovely self catering. Flats to the road side very noisy

The photos are abit misleading as some are from an adjacent property. Having said that the apartment was clean and spacious and we were happy with it. Would consider staying there again.

Was booked in for 2 weeks but due to coronsvirus stayed for 5 nights as flights home were cancelled so had to fly home early after first two nights spain went into lockdown as we were in apartment we had no information from reception about what was happening thought they could have gave us information about what we should be doing .

There was a €20 euro charge for checking in after 4pm. The room was clean but maybe a little tired rot to bottom of doors etc. Also woke every night by cockerels at around 2 am

The apartment is well located for the beach; promenade; park and bus stop. The park is a must. The apartment is fairly well kitted out, however there is a need for some mugs to be provided. The apartment was bright and roomy with a balcony to the lounge area benefitting from the afternoon/evening sun although it overlooked the busy main road. The apartment was noisy due to the road and cockerels (4a.m.) and would benefit from double glazing. The bed albeit very firm we found reasonably comfortable and the linen was always clean and fresh. The bathroom included a shower over the bath with a curtain. This is tired and in need of refurbishment with cracked tiles on the walls an old suite and crack to basin. The shower curtain was moldy around the edges and not expensive to change on a regular basis. The cleaning therein was extremely poor with green deposits around the taps and mold on the tiles. The kitchen shows its age and could do with refurbishment. The details that let the apartment down in our opinion was the poor cleaning throughout and was easily seen as I wear white sport socks and within a short period of time the bottoms were filthy. This is a must for rectification as it let the whole apartment down. The grounds were well kept. At reception on check-in we advised a need to check-out before the office opened and were advised to go back the day before, however we found it continually closed even though the sign advised it would be open, this needs to be rectified.

Room was cleaned well on arrival apart from the patio where we had to sweep and clean the furniture. Fixtures and fittings within the apartment are in need of an upgrade though. Cups were so stained we went out and bought some mugs. Plenty of hot water available all the time and the modern air conditioning unit was useful during the week.

Have stayed at these apartments before and have always had an apartment that was of high standard. This time we were given an apartment that was very tired, cold and in need of TCL. Advertised as having facilities such as safe etc but non there. Nobody at reception to ask which was never open had to call a number left on the door for the key when we arrived. Would we stay at Pueblo Quinta again yes, however there are two companies who run them. Next time would definitely book Royal Oasis Pueblo Quinta as far better experience.

Lovely 1 bed apartment close to the beach and promenade Accommodation recently upgraded clean and spacious with comfortable bed We had balcony and outside sunbathing area Omly stayed 1 night wished we could have stayed longer Reception staff exceptional

Flight was delayed so didn't get to Resort till after 5pm. The Reservation office was closed and no phone number to contact, to check in An adjoining office very helpfully made several phone calls to contact the resort office to enable us to check in. Had to pay 20 euros for being late!! when we eventually got into our accommodation, it was spacious, clean and value for money.

Stayed in this apartment 20 years ago furniture still the same. The kitchen is too. Main bathroom too smelly to use. The representative was excellent

Good location, 2 bed and 2 bath - perfect for the girls. Bit dated but just right for us

We've stayed here before so know the apartments and the area both of which are fine. We were disappointed that there was no representation on our arrival (a Sunday) - the previous office had moved and the one we learned was to be used (from Diamond Resorts concierge) was closed. It wasn't very clear that we had to ring a local number to have keys delivered and we had no phone signal anyway. It was only the generosity of the Diamond Resorts staff that rescued us - and it amounted to something like an hour or more wondering what we should do. We also had to pay €20 to the man who delivered the key - an unexpected charge for arriving on a Sunday. So all in all a traumatic check in - we will be sure to find out about the arrangements next time, if we choose to use the website again.

Loved the park close by. Bus stop convenient. Would like office open daily, WiFi & one English TV station would be nice if available in condo

This hotel/apartment was not what I expected. There wasn't much hotel info on Expedia so i checked on other sites unfortunately this told me it was a diamond resort with indoor pool/spa etc - it isn't! It is an old fashioned apartment directly opposite a lovely park which has cockerels who crow from around 4am every morning. The road is very busy so if your apartment is on the roadside you don't get much sleep. We were charged €20 for arriving after 7pm and had to phone to tell them we had arrived and waited for around 10 minutes for a man to let us in. The next day we discovered a bees nest on our apartment window so tried to ring the out of hours number who hung up on me as they didn't understand me. On a positive it was clean and in a central location and reasonably priced (you pay for what you get I suppose) but I wouldn't go back.

Not so good as Quinta 1 , room was a little bit tatty as in bathrooms and kitchen were tired and chipped tiles but location to park and the beach are perfect ! Only reason I would return is fir its location . Pool is tiny with only 6 Sunbeds so no ones uses it which could be a plus. Reception Wasn't open when we arrived sat evening and closed Sunday's so not as good as pueblo Quinta next door who's reception is friendly and helpfull till very late evening

Just returned from a 10 day stay at Pueblo Quinta, Benalmadena had a fantastic time with 2 young children very relaxing, the apartment had everything you need to make your stay welcome, the receptionist is also very welcoming and shows you around, there is 2 pools and the grounds are kept clean daily. I would most definitely return to the complex

Check in/out is a bit unusual in that reception is only open 10:00 till 13:00 with contact phone numbers for outside those hours. Reception is in an estate agent's office and the contact numbers are only on a bit of paper stuck to the window, if you happen to find the office. Unfortunately the Hotels.com booking confirmation has non of those details. Otherwise felt completely at home.