This is a busy hotel. however, the service is good, professional and prompt. The room was spacious enough with good outlook and lots of light. Bed comfortable, shower large (some towels are a little worn, time for new). Location was good being a 10 minute tram ride from Gare St Roche & Place de la Comedie. Tried the breakfast buffet but coffee and croissants just as good. Overall an enjoyable stay with friendly, helpful staff.