Excelente Service, clean and secure hotel very nicely decorated. Their breakfast is free daily and awesome food.
Mireya
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They have a courtesy charging station for guests.
Juan
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The customer service wad very accurate and was not a good experience my room was very hot air-conditioned was not very good called front desk no answer very hot at night
Jeanette
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Place was clean and staff was friendly. Breakfast buffet very good
Juan
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
RUIDOSO. POR LA NOCHE PASAN MUCHOS AUTOS POR LAS CALLES CERCANAS.
Daniel
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great! Even breakfast
Juan
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
At 6 am there was no hot water at all so we had to take a cold shower the wallpaper was ripped and by the elevator smell kind of funny
Jacqueline
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room we got the restroom sink was clogged, no hand soap only bar soap, nothing else to offer. The breakfast was okay overall experience 7/10 I would try somewhere else.
Alma
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lovely Hotwire and very clean. Comforting room
Blanca
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved breakfast! Parking was great
Execelent service
Guillermina
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room, and staff were always very helpful and friendly
Rosa
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The breakfast was delicious! I will definitely return back.
Linda
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room, friendly staff
gizeh
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Se nos olvidaron unas botas en la habitación después del check out y el personal tuvo la amabilidad de resguardarlas por una semana hasta que regresamos a TJ y pasamos por ellas. Gracias
Alejandro
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room, Good breakfast and easy parking access.
Esmeralda
with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I did NOTlike that I had asked for one king size bed for my room. When I got there on 5/23/2026 all they said was that my room was no longer available. How could that be? They said “ your room has been given to someone else”. How could that be?? Then on Monday we went to the Buffet at around 9:30 we headed up to our room. A little after10 am electricity was off and so was the water. I had an appointment with the Juzgado that day. I should up to court
Unbathed and hair a mess. I should be compensated for this horrible stay. Really the Hyatt? How does this happen?? Poor really bad